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Chiado Mercy - Lisbon Best Apartments

4.0 star property
Apartments with kitchenettes, 7-minute walk to Rossio Square

Choose dates to view prices

Close to Santa Justa Elevator and Rossio Square, Chiado Mercy - Lisbon Best Apartments has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Kitchen
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Apartment, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Apartment, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 56 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

1 bedroom, premium bedding, in-room safe, individually furnished

Superior Apartment, 1 Bedroom

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 95 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Apartment, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, individually furnished

Standard Apartment, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 76 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Apartment, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, individually furnished

Superior Apartment, 2 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 104 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Apartment, 3 Bedrooms

1 bedroom, premium bedding, in-room safe, individually furnished

Superior Apartment, 3 Bedrooms

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
  • 132 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 Queen Beds, 2 Twin Beds and 1 Double Sofa Bed

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About the neighborhood

Map
Rua da Misericórdia, 116, Lisbon, 1200-273

What's nearby

  • Rossio Square - 3 min walk - 0.3 km
  • Santa Justa Elevator - 5 min walk - 0.5 km
  • Avenida da Liberdade - 5 min walk - 0.5 km
  • Castle of São Jorge - 10 min walk - 0.9 km
  • Marquis of Pombal Square - 19 min walk - 1.6 km

Getting around

  • Largo Trindade Coelho Stop - 1 min walk
  • Rossio Station - 5 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪Bairro do Avillez - ‬2 min walk
  • ‪Cervejaria Trindade - ‬1 min walk
  • ‪Bistro 100 Maneiras - ‬1 min walk
  • ‪Casa Dos Pescados - ‬1 min walk
  • ‪Oficina do Duque - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Chiado Mercy - Lisbon Best Apartments

Apartments with kitchenettes, 7-minute walk to Rossio Square
Tour/ticket assistance and free WiFi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchenette with a refrigerator, an oven, a stovetop, and a microwave. Conveniences include an electric kettle and a dishwasher, and guests will appreciate thoughtful touches like an espresso maker and slippers. Limited housekeeping is available.
Chiado Mercy - Lisbon Best Apartments offers 17 air-conditioned accommodations with espresso makers and safes. Each accommodation is individually furnished. Beds feature premium bedding. Accommodations at this 4-star apartment have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Baby bath
  • Free crib
  • High chair
  • Travel crib

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with satellite channels

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • One pet total (up to 29 lbs per pet)
  • Fee: EUR 20 per accommodation per night
  • Service animals exempt from fees
  • Deposit: EUR 200 per stay

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Housekeeping (limited availability)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In a shopping district
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 17 units
  • Individual furnishings
  • Traditional architecture

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per night, plus a deposit of EUR 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 29 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 200 per stay
  • Pet fee: EUR 20 per accommodation, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned
Property Registration Number No Registration ID

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Chiado Mercy Lisbon Best Apartments Apartment Lisbon
Chiado Mercy Lisbon Best Apartments Apartment
Chiado Mercy Lisbon Best Apartments Lisbon
Chiado Mercy Lisbon Best Apartments
Chiado Mercy Lisbon s
Chiado Mercy Lisbon Apartments
Chiado Mercy - Lisbon Best Apartments Lisbon
Chiado Mercy - Lisbon Best Apartments Apartment
Chiado Mercy - Lisbon Best Apartments Apartment Lisbon

Frequently asked questions

Is Chiado Mercy - Lisbon Best Apartments pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 29 lbs per pet. There's a deposit of EUR 200 per stay and a fee of EUR 20 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Limited spots are available.

What time is check-in at Chiado Mercy - Lisbon Best Apartments?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

What time is check-out at Chiado Mercy - Lisbon Best Apartments?

Check-out is at noon.

Does Chiado Mercy - Lisbon Best Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 40 per vehicle applies.

Where is Chiado Mercy - Lisbon Best Apartments located?

Located in Lisbon City Center, this apartment building is within a 10-minute walk of Fado in Chiado, Rossio Square, and Santa Justa Elevator. Avenida da Liberdade and Lisbon Cathedral are also within 15 minutes. Largo Trindade Coelho Stop and Rua São Pedro de Alcântara Stop are within a 2-minute walk.

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Reviews

Chiado Mercy - Lisbon Best Apartments Reviews

9.8

Exceptional

10

Cleanliness

9.8

Location

9.4

Staff & service

9.6

Eco-friendliness

10

Property conditions & facilities
Rating 10 - Excellent. 305 out of 333 reviews
Rating 8 - Good. 24 out of 333 reviews
Rating 6 - Okay. 2 out of 333 reviews
Rating 4 - Poor. 1 out of 333 reviews
Rating 2 - Terrible. 1 out of 333 reviews

Reviews

10/10 Excellent

Prabhdeep Singh

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and spacious apartment. Would definitely stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable place for our family.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cathy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location
Stayed 2 nights in Jul 2024

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities, communication
It was a beautiful property. The accommodation was in excellent condition. It was quiet and walking distance from many attractions and restaurants. I highly recommend this property.
Stayed 4 nights in Jan 2025

10/10 Excellent

Julia

Liked: Cleanliness, communication
Property was clean,well appointed and in a great location for restaurants.
Stayed 3 nights in Oct 2022

10/10 Excellent

Lenda

Liked: Cleanliness, room comfort, communication

Amazing apartment in Lisbon, great location

We had the 3 bedroom/3 bath apartment and it was perfect for the 6 members of our family. Very clean, air conditioning worked great, good amenities like our own small washer/dryer. The windows had very good sound proofing to keep out the street noise. The Pizza Hut downstairs was super convenient for our kids who are very picky eaters. The location was great in general with many nearby restaurants and shops. Ben, our host who greeted us, was fantastic. He went over the whole apartment and how to use the amenities. He also sent us restaurant recommendations and helped us book a TukTuk tour. HIGHLY recommend these apartments!
Stayed 4 nights in Aug 2025

10/10 Excellent

T

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious room and comfortable bed. Quiet and safe area. Staff is friendly and provides good info. When our adapter didn't work, they sent us 3 adapters to use.
Stayed 5 nights in Mar 2025

10/10 Excellent

rodrigo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best stay ever . Everything was perfect and easy
Stayed 3 nights in Jun 2024

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, communication
The apartment itself is excellent; clean, spacious and well equipped. The location is a perfect launching pad for exploring Lisbon.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Property conditions & facilities, communication
Generally excellent in all aspects.
Stayed 8 nights in May 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well equipped and clean. We were very satisfied with our stay and would recommend to friends.
Stayed 6 nights in Sep 2022

10/10 Excellent

Shu

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment is very new and everything is in excellent working conditions, generous rain shower, AC for heating and cooling, washer and dryer, and it’s in city center, the layout makes it noise free, especially you want to take a nap at night. Bathroom has heating floor. The ideal location makes calling uber or order Uber eat super easy. You have a small and clean lobby area, you can sit down while waiting for Uber. Mr. Silva is an extremely committed manager, he answers every text message within minutes. He personally came in to greet me and show me all the appliances. I was even allowed to check in 3 hours early because no gust the night before. He is professional, productive and excellent in communication. By the way, he is also handsome! Will book it again next time we in Lisbon and definitely recommend it to all of our family and friends.
Stayed 5 nights in Sep 2025

10/10 Excellent

Helen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Would highly recommend this beautiful, modern apartment. Decor, cleanliness, location, staff, amenities are all perfect for a great stay in Lisbon. Literally 2 mins walk to Bairo Alto nightlife.
Stayed 2 nights in Dec 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, amenities, property conditions & facilities, communication
This apartment exceeded our expectations. We were very warmly welcomed before the check in time. The host was very responsive on text. The apartment itself was amazing. It had great views of the river and sao jorge castle. It is very well located, close to all attractions in the city. We loved walking everywhere. The apartment has many fixtures which are very thougtful and detailed. Everything was catered for. We were even left a gift at departure. Highly highly recommend this property
Stayed 4 nights in Feb 2025

10/10 Excellent

Rocco

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious modern rooms. Very clean and the staff is so accommodating!! Would recommend to everyone but beware, the very steep streets and alley ways of Lisbon can make walking a challenge.
Stayed 3 nights in Nov 2022

10/10 Excellent

Armando

Liked: Cleanliness, amenities, property conditions & facilities, communication
I would recommend this apartment with my eyes close. Beautiful, clean and well maintained. The location could no be better. Yuran and the rest of the property personal were vey helpful and professional. Definitely I will come back!
Stayed 2 nights in Jun 2024

10/10 Excellent

Rupali

Liked: Cleanliness, room comfort, communication

Beautiful apartment

This is a beautiful apartment located in the center of everything. The apartment was clean, spacious and we felt very safe. Lots of restaurants and transportation easily accessible. The management office, especially Mafalda was super responsive and took care of all our needs. We were traveling to Sintra after Lisbon and needed to store our luggage for a day. She made arrangements to hold our luggage and made sure it was a stress free experience in Lisbon. Will definitely stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities, communication
I’d give the service, location, apartment and staff a million stars if I could! Ben was extremely welcoming, inviting and helpful! Such a beautiful safe apartment in the absolute perfect location! Thank you so much for helping my son and I create so many magical memories in your country! ❤️
Stayed 9 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
I liked the property a lot. The location is very convenient, close to the transportation and historic sites. If you like shopping, this is the place to stay. You can choose variety of dining options: luxury and expensive, or cheap and convenient. The apartment has everything necessary to enjoy the place. The great plus is the garage. For people like us who like to drive and explore the surroundings it was big plus. Overall, I would recommend to stay in the house. Communication was great too.
Stayed 3 nights in Jun 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, amenities, property conditions & facilities, communication
My family and I enjoyed our one week stay in Lisbon. This apartment had everything we needed. Excellent location to Baixa-Chiado Metro stop for the airport, easy walks to Cais de Sodro for trains to Cascais and Belem, and Rossio train station for train to Sintra. Check-in was easy. So great to have a kitchen and dining area for takeaway pizza, and a living room for movie nights. Really enhanced our family time after a long day of sightseeing. Beds were very comfortable; balcony a big plus for seeing sunrises and some New Year's Eve fireworks! Would definitely stay here again.
Stayed 7 nights in Dec 2023

8/10 Good

benny

Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect place to live in Lissabon. Very nice and spacy appartment. Our shuttle did not come Sunday morning so we took two taxies. Price Euro 30,00 If we took the shuttle it would cost euro 50,9
Stayed 3 nights in Sep 2023

8/10 Good

cheryl

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic location and lovely apartment. Very nice manager However, on a bustling street above a taxi stand so noisy, esp on a weekend. Also Check-in was stressful - waited about an hour without knowing what was going on - later found out another checkin at different property occupied the manager. But because we did not have phone service nor access to the WiFi yet, and we couldn’t keep car in busy street (we needed manager to park also) we would have been stranded but for other tourists contacting the property manager.

10/10 Excellent

Julia

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a wonderful stay here. The apartment exceeded our expectations. It was very clean and new. It had all the kitchen amenities to cook your own meals. The bedrooms were at the back of the apartment so despite being on a busy street it was very quiet. The apartment was large and plenty of room for the 4 of us to share. The location was central to the sights and restaurants at your door step. The metro was a 5 min walk. They were very accommodating of our baby and provided a crib and high chair for her and even gave her a toy :) The service was excellent and they were very responsive to our messages. They even gave me a birthday cake which was unexpected and so nice! I would recommend this place for anyone looking for a place to stay in Lisbon! Much better than a cramped hotel room.
Stayed 4 nights in Jun 2024

10/10 Excellent

Farheen

Liked: Cleanliness, amenities, property conditions & facilities, communication
It’s a perfect place. Location: We had a car and was able to park it in their available garage (parking was a must for us). There are bunch of shops and restaurants near by. Everything is walkable. You can find a place to eat within one minute and if you decide to walk another 5-10 there are tons and tons of places. The team that takes you up and down the hill is also very close. Inside the apartment: The place was clean, neat, beautifully decorated. You can tell everything I new! It was very spacious as well. Two bathrooms helped a lot for four adults needing to get ready and leave at the same time. The bathrooms were huge! And I definitely enjoyed the water pressure. Communication: They contact you prior to your arrival. Someone meets you at the location and goes over details and amenities. A bowl of fruits was a very sweet gesture.
Stayed 2 nights in Nov 2023

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were beautiful and the locations were fabulous! We had to switch rooms during our stay as Expedia had an error on the listing and Lisbons Best was amazing and super easy to deal with and went above and beyond what was expected. We will 100% use their property again
Stayed 2 nights in Oct 2025