Linwood Hotels

"Great location behind the cathedral.The room and bathroom were clean and quiet. Staff were very friendly and helpful. Breakfast choice was great and even though it was buffet/help yourself the quality of the food was good. The room itself was a bit shabby around the edges. There were stains on the carpet and the furniture was scratched and outdated. Whilst the bathroom looked like it had recently been retiled the taps and shower head were covered in what I guess was limescale.The remote control for the television was filthy. The building itself was very 1960's and I found it a bit strange that reception was round the side in the basement. Overall OK for a 2 night stay. I chose this hotel as I needed to be near the hospital as visiting a sick relative."

"Very clean and quiet, ideally situated in the town for pubs and restaurant's. "

"There was a good buffet breakfast. All the staff were polite and courteous. The room, with a window to the side, gave a view of the cathedral to one side and a view of the marina to the other side. The room was modern and comfortable. The hotel is very close to everything. We will stay again."

"We stayed two nights without children and dog. Our dog was made to feel very welcome by all staff which was great. Shout outs to Julie and Charlie who went above and beyond looking after our dog whilst we had dinner. "

"Great location. Fantastic and friendly staff. Great restaurant and food choice. Hotel room nice and clean with comfy bed. Only downside was the sink in the bathroom didn’t drain properly and overflowed if tap left running for more than 5 seconds. Shower head was heavily scaled and signs of mould. WiFi was terrible. Due to location of property mobile signal was poor so WiFi was needed. Was lucky to get more than 1 bar in hotel room. Better in restaurant area."

"Great room, lovely people. Will definitely book again"

"We arrived and our room door was wedged open. The digital door lock did not work and had to be reprogrammed. The bed had a plank under the mattress to hold it up. There was a strong smell of cigarette smoke in the room. There were residents wandering around and could have been in our booked room as it was not secured. The communal area was dirty and the bins were overflowing. If you have a car bigger than a Corsa you will not have enough room in their marked car parking spaces. To top it off there was 2 people at the rear of the building smoking weed. I spoke to someone on the phone to tell them the issues and they were not bothered. I asked for a full refund but this was refused. They show an AA 4* accreditation but this accommodation would be lucky to get a 1*. We did not stay here and booked into a different hotel which was fantastic. AVOID AT ALL COSTS!!"

"We enjoyed our stay. Staff were friendly and efficient. Couldn't fault them. Room was perhaps a little tired, although the bathroom was good and clean. The only issue we had was on the day of checkout some horrendous drilling started above our room before 9am. We intended to stay close to our checkout time of 11am, but had to leave before 9:30am as the noise was so bad. When I spoke to reception, they without any issue took some money off our bill as compensation. Am sure they would have moved us if we were staying longer. Was happy with how this was resolved."

"Booked this very last minute as we were booked to stay in the Tennyson round the corner but their front door failed and we could not get access to the property. Stayed here before so knew it would clean and comfortable and safe to come back to after an event in the city and we would not be locked out of the building "