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"The friendliest staff! Always excellent customer service!"

"Amazing food choices. Clean facilities. "

"The staff were accommodating, even though we checked in early they allowed us to use the room to catch for our wedding. Room is clean and decent. "

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"Staff friendly"

"Perfect location , good food around and excellent view of the volcano . Pleasant staff "

"Very professional staff, very clean room and beautiful view."

"Reasonably priced and clean hotel. Convenient to go to a mall beside the hotel, where places to eat around the hotel can be found. Room is spacious; lobby is decent. Only feedback - hard to communicate with the hotel - sent emails to them since December 7, 2025 re: requests concerning reservation and no reply were received from them. Needed to call them to communicate. "

"Spacious and good location. "