"The beds are disgusting and wrapped in PLASTIC, the pillows seemed to be picked up from the street. No towels, no wifi, I felt like sleeping at the cheapest motel ever.
Fortunately we only stayed one night 🙈🙈
"
"Disappointing
I would not return to this apartment. It was too small, the diswasher was broken, the equipment in the kitchen was old and some bits rusty. The sofa bed was torn, very uncomfortable and squeeky. The bathroom lights stopped working, the bathroom cupboard door was broken, the electric socket did not work and the sink was stained and dirty. We could not open the ski door locker so had to bring ski boots and ski's into the apartment. The pillows were not useable they were dirty...
"Absolutatemente lamentable. Las sillas rotas, la fregona del siglo pasado, la luz del baño fundida, el suelo pegajoso, ceniceros sin limpiar... y lo peor... NO HABIA SABANAS NI TOALLAS, ni responden a los email o las llamadas!!!!"
"Apartamento para dormir una persona e incomodo incluso para uno, tetris para dormir y camas plegables incomodas, dice para 4 y para esto no puedes ni moverte. 20m2 como mucho."
"Le ménage n était pas fait à notre arrivée, l appartement sentait extrêmement fort la cigarette, l'immeuble est en travaux à cause des gardes corps trop fragiles, il est donc interdit de sortir sur la terrasse.
Il nous a été impossible d'imaginer rester dans cet appartement mais comme l hôtelier nous a assuré que le ménage avait été fait, ils refusent de nous rembourser. Nous avons pris une vingtaine de photos tres explicites pourtant. Location a fuir, l hotelier est un escroc. "
"No towels and bed sheets provided whereas it should have. Poor communication. I was told towels and sheets would be delivered next day before noon, but was then told it is impossible!!!
Tiny apartment, just fits one person, with shelves for only one day change of clothes. Dirty beds and sofas, old furniture…
OVERPRICED!!!
To be avoided!!!"
"J ai ete tres decue par cet hebergement, que je deconseille fortement ( et c est rare que je fasse des commentaires negatifs). Arrivee a 18h, pas de reception, cle dans une boite sur porte abimee dans couloir triste. Attention : pas de draps ni serviette ni torchon, ni kit vaiselle...rien...j ai du me debrouiller pour louer des draps en me deplacant chez un prestataire exterieur..../ l appart etait en tres mauvais etat, mal / pas nettoyé, il manquait une facade de meuble de cuisine, pas de lampe...
"Check in was so simple, staff were amazing and helpful at each interaction. The restaurant was busy with the Tour being in town but the staff were brilliant.
Food was awesome too.
Definitely worthy of more than a couple of stars. "
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Perfect apartment for a ski vacation in Val Thorens! The apartment is near plenty of restaurants and supermarkets, and it is in the center of town. In addition, the apartment is perfectly located for skiing and snowboarding!!"
"Amazing stay! The hotel is perfectly located right by the slopes, recently renovated with a cozy and modern feel. The staff were incredibly friendly and welcoming. Dinner was delicious. A perfect spot for a ski holiday – we’ll definitely be coming back!"
"Had an amazing stay at the altapura, read a few reviews a few days before we went and were worried, but it was great. Main complaints were about how hot the rooms were, which were understandable, but opening the window solved that. The other critique we read was about the restaurants and choice of food for half board. Breakfast was buffet and had a great selection. Dinner you get 65 euros contribution each evening towards food, which you can choose from the menu of the 3 different restaurants they have. European, Japanese and a cheese place. The food is all cooked fresh and to a great standard. The staff were really friendly and helpful, the hotel is in my opnion in the perfect location, ski in skin out, not far from several ski lifts, but not in thr centre of town so you don't get all the noise and footfall. Beds were really comfy, overall had a great experience and will be back next year! "
"Stayed at Hotel Marielle for three nights for a Spring snowboarding trip with my teenage son. Location is excellent right on the snow front with ski in ski put directly to the main lifts in Val Thorens. Reception, restaurant and bar staff were friendly professional, knowledgable and most importantly helpful and really made the stay a real pleasure. Room was spacious and clean and had a great view of the snow front. The terrace bar below does play music late afternoon till about 6 or 7 which adds to the buzz of the snow front location but if you want a quiet room better to ask for one at the back. Good selection of food options for breakfast and dinner (we did half board). Service gets a bit overwhelmed at peak pre ski school time 8.15 to 8.45am (our visit was in school holidays) with a few items running out on the buffet but they are quickly replaced if you ask. A second coffee machine might help for peak times! Decor is lovely - has a bit of a Parisian Boutique hotel feel to it. Huge spa with steam room and massive Sauna with a window onto the snow front. Although my son is a teenager now I thought the hotel was well set up for smaller children with lots staying, the ESF ski school straight out front and a decent games room. Val Thorens wa s great for Spring skiing lent to of snow relative to resorts further down the valley and the multitude of lifts meant no big queues. Would definitely stay here again. "
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