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Hotel Kaya

4.0 star property
Luxurious mountain retreat offering rooms with scenic views, complete with spa and fitness facilities for the perfect balance of relaxation and activity

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Hotel Kaya combines upscale comfort with mountain splendor. Guests relax by the lobby fireplace or enjoy ski-in/ski-out access. The property features an indoor pool, spa treatments, and free in-room WiFi, all near Basilica di Saint Agnese and Castle Visconti San Vito.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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About this property

Hotel Kaya

  • Upscale boutique hotel near Val Thorens Ski Resort
  • At Hotel Kaya, you can look forward to a library, dry cleaning/laundry services, and a fireplace in the lobby. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, ski passes, and ski equipment rentals. Treat yourself to a body scrub, a massage, or a body wrap at the onsite spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a bar and a gym.
  • Other perks include:
    • An indoor pool along with sun loungers
    • Buffet breakfast (surcharge), valet parking (surcharge), and babysitting (surcharge)
    • Massage treatment rooms, luggage storage, and an elevator
    • A porter/bellhop, multilingual staff, and a TV in the lobby
  • Room features
  • All 50 rooms feature comforts such as air conditioning and bathrobes, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Highchairs and free infant beds
    • Bathrooms with free toiletries and hair dryers
    • LCD TVs with satellite channels and DVD players
    • Balconies, heating, and desks

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  • Breakfast included
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Policies

Check-in

Check-in time starts at 4 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between April 13 and December 5.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day

Service animals are welcome, and are exempt from fees

1 total pets

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Covered valet parking fee: EUR 30 per night
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Does Hotel Kaya have a pool?

Yes, this property has an indoor pool.

Is Hotel Kaya pet-friendly?

Yes, this hotel allows pets (limit 1 total). There's a fee of EUR 25 per pet, per day. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 30 per night.

What time is check-in at Hotel Kaya?

Check-in begins at 4 PM. After-hours check-in is not available.

What time is check-out at Hotel Kaya?

Check-out is at noon.

Where is Hotel Kaya located?

Located in the mountains, this Les Belleville hotel offers ski-in/ski-out access within 1 mi (2 km) of Plans, Roc des 3 Marches 1 Gondola, and Bruyeres 1 Gondola. Val Thorens Ski Resort and Menuires Ski Lift are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.4

Cleanliness

8.2

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 63 out of 96 reviews
Rating 8 - Good. 23 out of 96 reviews
Rating 6 - Okay. 6 out of 96 reviews
Rating 4 - Poor. 1 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

Reviews

Verified

6/10 Okay

Olga

Liked: Cleanliness, staff & service
Mountain View was impressive
Stayed 12 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great ski hotel

Love this excellent hotel on the ski slopes. So convenient. Love the spa for after skiing. Great breakfast and restaurant.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I heard from a friend about Kaya and it was amazing. Impeccable service and friendliness from the staff. And the breakfast: A perfect 10
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, perfect hotel for families

This hotel is at the end of a red run so great for getting on and off the slopes. The hotel is situated in a better area for skiing as everywhere else seemed overly busy, its easy to go to all areas in the 3 valleys using the lifts around. There is a bus that stops outside the hotel which will take you down into the town too. The facilities and restaurant are 10/10, I'll definitely be returning to Hotel Kaya in future.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel - excellent staff!

Spent a week here. The staff were amazing, notably those at the front desk! The hotel was fine, good location. Food choices were ok - not the best for vegatarians but they tried to accommodate which is all you can ask for. Rooms were ok too - although windows don’t keep the noise out so you hear the snow trucks late at night and early morning, and when it’s windy, you will most definitely hear it!
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second visit to Kaya. It won't be our last. The staff were incredible. The location is breathtaking and the access to the 3 Valleys is perfect. Facilities ticked every box. Really nice pool, steam room and sauna. the breakfast filled us up for a long day on the mountains. The evening meals weren't the best value compared to nearby restaurants but were still delicious. This place is an absolute winner.
Stayed 5 nights in Apr 2024
Verified

10/10 Excellent

BENJAMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great for families with young children. It has a great restaurant and location
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Hotel Kaya and enjoyed the excellent restaurant and pool & spa
Stayed 5 nights in Apr 2023
Verified

2/10 Terrible

Allen

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk charged me for 5 days of skiing and was only there 3 days! Would not refund the mistake they made. Very unprofessional and rude. Will never stay here again.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent stay here. Lovely room. Breakfast amazing.
Stayed 4 nights in Mar 2023
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely rooms. Clean and quiet. Delicious omelette from the chef at breakfast.
Stayed 4 nights in Apr 2023
Verified

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extra! Tout est parfait.

Excellent séjour de 3 nuits pendant lequel nous avons été surclassé dans une suite kaya. Donc bel espace de 40m2 environ, avec pas mal de rangements et de porte manteaux , très pratique au ski. Salle de bain top et vue panoramique que la Masse, plein sud. À notre demande un petit frigo a été installé. Petit dej magnifique . Situation top sur les pistes avec local à ski assez grand. On a pas pu faire de massage au spa faute de dispo mais le sauna était spacieux et très chaud. La piscine pas assez chaude pour nous par contre. Tout le personnel est top . La boutique dans le hall est bien achalandée et a des articles sympas. Je recommande l’hôtel à 100%.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Luis Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opção de hotel, com muito conforto

Tudo muito bom, quarto amplo, luxuoso, com cama e travesseiros confortáveis, banheiro de ótimo tamanho e com banheira. Hotel silencioso, com ótimo atendimento tanto no restaurante quanto no bar, além da excelente gastronomia. Café da manhã delicioso e cardápio variado todas as noites.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très gentil, disponible et accueillant. Très bon restaurant et petit déjeuner. Seul bémol, l’oubli de chauffer nos chambres avant notre arrivée…
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Denisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities for skiing. Easy to get on and off the slopes. Beautiful and cozy rooms. Very filling breakfast witha gorgeous view of the skopes! Would definitely return for another ski holiday.
Stayed 4 nights in Mar 2022
Verified

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au top

Très bien. Personnel très pro , très proche et attentif envers le client. Très familial. Je recommande sans hésiter.
Stayed 7 nights in Feb 2022
Verified

10/10 Excellent

Benoit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top

Très belle déco, petit déjeuner top, personnel poli, souriant, et efficace; chambre spacieuse, très beau 4 étoiles
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Non respect des mesures sanitaires

Chambre suite Kaya parfaite rien à dire. Par contre, en période de pandémie Covid, le personnel de l’hôtel ne faisait JAMAIS respecter aux résidents de l’hôtel le port du masque dans les lieux communs, y compris dans la salle de restaurant où nous prenions le petit déjeuner. C’est à dire qu’il y avait tout un groupe qui ne respectait jamais le port du masque dans la salle de restaurant lors du p’tit dej. Pas de masque, des gens qui mangeaient au dessus de l’îlot central où se trouvaient les différentes victuailles. Le responsable du restaurant m’a dit qu’il avait oublié d’afficher le port du masque obligatoire, ce n’est pas pour autant qu’il a fait ce qu’il fallait pour faire respecter cela.
Stayed 5 nights in Jan 2022
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous hotel

We had a wonderful stay, the staff were extremely helpful in all situations and warm and friendly, I would say more friendly than I have generally experienced in France. In particular Kevin behind the bar and Stefan the chef went out of their way to ensure everything was as perfect as it could be.We had a celebratory dinner one evening and the food was exceptional. Great features, such as the spa and ski lockers, ski in and out and afternoon coffee and cakes made it the best ski hotel I have stayed in France to date and would highly recommend. We will definitely return.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L’emplacement, le personnel le petit-déjeuner la piscine Manque peut-être un jacuzzi
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Frederik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Very comfortable hotel in Ann outstanding position. Super friendly and attentive staff. Feels like home. would definitely return.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found both the locations and service received to be very good
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay and highly recommended!

Amazing stay, the hotel was perfect, the staff were all lovely and friendly and the facilities were all designed to maximise convenience and comfort. We would definitely love to return and it really felt like a home away from home! The location was also perfect, right on the slopes, with the free shuttle literally outside the hotel entrance.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice bar area with open fire. Contemporary decor. Great views from my balcony. Nice breakfast Excellent staff. Nice pool
Stayed 4 nights in Mar 2019
Verified

8/10 Good

Martin

Liked: Cleanliness, property conditions & facilities, room comfort

Lovely little hotel in a quiet location

This is a lovely hotel. Our room (Junior Suite) was very spacious and had everything we needed. It was a little rough around the edges in places, but perfectly acceptable. The breakfast is very substantial and has everything you need before a day on the slopes. The spa is really nice. Very well kept and feels luxurious. The boot room is great and gives you perfect access to the slope on a blue run. We found the staff to be a little sleepy once there. Before we turned up, every email was replied to very quickly and with wonderful helpful answers (e.g sorting out our lift passes and a car park space). Once onsite, they were perfectly polite and were happy to help, but there was no urgency or proactive activity from them. A hotel of this level you expect to be spoiled when it comes to service and I didn’t feel this was the case. We would stay again.
Stayed 3 nights in Jan 2019