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The Grand Hotel Leicester by The Unlimited Collection

3.0 star property
Hotel in Leicester with a fitness center and a 24-hour front desk

Choose dates to view prices

You can look forward to dry cleaning/laundry services, a bar, and a gym at The Grand Hotel Leicester by The Unlimited Collection. The on-site Italian cuisine restaurant, Marcos New York Italian, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as conference space.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking available

Room options

Available filters for rooms
Showing 5 of 5 rooms

Standard Twin Room

Highlights

Connecting rooms available
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds

Premier Room, 1 King Bed (Super King)

Highlights

Connecting rooms available
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

Family Room

Highlights

Connecting rooms available
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Grand Room, 1 King Bed with Sofa bed

Highlights

Connecting rooms available
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Highlights

Connecting rooms available
LED TV
Private bathroom
Hair dryer
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Granby Street, Leicester, England, LE1 6ES

What's nearby

  • Curve Theatre - 4 min walk - 0.4 km
  • De Montfort University - 7 min walk - 0.6 km
  • University of Leicester - 20 min walk - 1.7 km
  • King Power Stadium - 3 min drive - 1.7 km
  • National Space Centre - 5 min drive - 3.3 km

Getting around

  • Leicester Station - 6 min walk
  • East Midlands Airport (EMA) - 42 min drive

Restaurants

  • ‪San Carlo - Leicester - ‬1 min walk
  • ‪Oodles - ‬1 min walk
  • ‪Haute Dolci - ‬1 min walk
  • ‪The Ale Wagon - ‬2 min walk
  • ‪Chaiiwala - ‬1 min walk

About this property

The Grand Hotel Leicester by The Unlimited Collection

Hotel located in Leicester City Centre
Take advantage of dry cleaning/laundry services, a bar, and a gym at The Grand Hotel Leicester by The Unlimited Collection. The on-site Italian cuisine restaurant, Marcos New York Italian, offers breakfast, lunch, and dinner. In addition to conference space, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, a 24-hour front desk, and smoke-free premises
  • A ballroom, free newspapers, and 10 meeting rooms
Room features
All 104 rooms feature comforts such as 24-hour room service, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and tubs or showers
  • 30-inch LED TVs with digital channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Marcos New York Italian

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 30-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Leicester Grand Hotel
Mercure Leicester Grand
Mercure Leicester Grand Hotel
Mercure Leicester Hotel Leicester
Mercure Leicester The Grand
Mercure Leicester The Grand Hotel Hotel
Mercure Leicester The Grand Hotel Leicester
Mercure Leicester The Grand Hotel Hotel Leicester

Frequently asked questions

Is The Grand Hotel Leicester by The Unlimited Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Grand Hotel Leicester by The Unlimited Collection?

Self parking is available for GBP 10.00 per night.

What time is check-in at The Grand Hotel Leicester by The Unlimited Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Grand Hotel Leicester by The Unlimited Collection?

Check-out is at 11:00 AM.

Where is The Grand Hotel Leicester by The Unlimited Collection located?

Located in Leicester City Centre, this hotel is within a 5-minute walk of The Little Theatre, Curve Theatre, and The Y Theatre. Leicester Market and Leicester Town Hall are also within 5 minutes. Leicester Station is 6 minutes by foot and Leicester (QEW-Leicester Train Station) is 6 minutes.

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Reviews

The Grand Hotel Leicester by The Unlimited Collection Reviews

7.0

Good

7.4

Cleanliness

8.0

Location

7.8

Staff & service

6.6

Property conditions & facilities
Rating 10 - Excellent. 125 out of 660 reviews
Rating 8 - Good. 242 out of 660 reviews
Rating 6 - Okay. 161 out of 660 reviews
Rating 4 - Poor. 80 out of 660 reviews
Rating 2 - Terrible. 52 out of 660 reviews

Reviews

6/10 Okay

Veronica, Milano

Liked: Staff & service, property conditions & facilities
Buona posizione.Personale gentile.Camera tranquilla
Stayed 2 nights in Oct 2020

8/10 Good

raj

Liked: Staff & service, room comfort

Will be back

Really cosy hotel great location - its tired but well managed
Stayed 1 night in Oct 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
very covid safe hotel
Stayed 1 night in Oct 2020

10/10 Excellent

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Away

I was more than delighted with my weekend at the Mecure Hotel. It was had all the procedures of COVID-19. It was shame that the restaurant and bar were closed as it would have been really nice. The hotel was awfully however my room had a fan which was very useful. Furthermore my bed was massive despite it being a double room.
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Noisy night with music / cars racing outside Double bed - not king size
Stayed 1 night in Sep 2020

6/10 Okay

Stephen

Mercury Hotel

The hotel was ok don’t think I would stop again if I was in Leicester would probably check out a different hotel the only good thing I can say it was Good location if you wanted to go In the town centre but unfortunately Checking in wasn’t a good experience seemed to be one rule for some people and another rule for others When Wearing face mask and Hand sanitizing
Stayed 1 night in Aug 2020

6/10 Okay

Rachel, Northamptonshire

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely stunning building, tired room. In a room with limited natural light you would expect good electric lighting unfortunately this wasn’t the case. Lots of lights but low wattage bulbs. Bathroom had 4 lights with only 1 working. Staff were lovely throughout.
Stayed 1 night in Aug 2020

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort

Pros and Cons

A good location for us to travel by train and visit Richard111 Centre and van Gogh exhibition.Bar/lounge pleasant and staff helpful and welcoming. Sadly we were given a very cold room with a non functioning radiator. The second room was the same but number 3 was ok. We met another guest who told us the heating was down in part of the hotel.
Stayed 1 night in Mar 2020

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities

Hot night in Leicester

Hotel was overall nice and convenient for my stay. I did find the room a bit hot to sleep in.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel with a great history and excellent location
Stayed 1 night in Mar 2020

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel great location will definitely use again
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellant and service room very comfatable only negative though bathroom looked a little tired but would have no hesitation in going back👍
Stayed 1 night in Feb 2020

10/10 Excellent

Suzanne, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was exceptional for the price, friendly staff, good breakfast, very comfortable bed - no complaints
Stayed 1 night in Feb 2020

4/10 Poor

Marcus

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Can't recommend

The noise outside of the room was really loud and when someone else closed their door the walls where shaking. Never had this experience. Woke up first time Sunday morning at 5.30 and then woke each time someone went by outside. Apart from that, the window could hardly be opened and the breakfast was well under my expectation.
Stayed 1 night in Nov 2019

6/10 Okay

Mark

Liked: Staff & service
Disliked: Property conditions & facilities

Needs upgrades

Run down holes in netting and windows letting cold air in. Workers were excellent and tried really hard.
Stayed 1 night in Feb 2020

10/10 Excellent

Karam

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is extremely well maintained, great for the city break. Very affordable, friendly staff and great veggie breakfast. This was served to the table and hot The only disappointment point is the very slow WiFi connection at the hotel. Generally a very enjoyable stay 🤗
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not have a bad think to say about our stay at Hotel Mercure. The room was lovely and clean. The breakfast in the morning was well cooked and plentiful. 5*
Stayed 1 night in Feb 2020

4/10 Poor

Tim, York

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good, unloved and scruffy, rooms old and in need of investment.
Stayed 1 night in Feb 2020

2/10 Terrible

Shunamite

Liked: Amenities
We were moved from the hotel to another hotel no information was provided before the trip that they had overbooked
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff on check-in, dusty dirty rooms, nothing like the pictures.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Enjoyed my stay at the hotel friendly staff and hotel close to all amenities but my room was so hot radiator on full blast me and my partner had struggled to sleep
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities
Location is excellent except if your room is on roadside, you will not be able to sleep due to the Sports Bar on the road which remains extremely noisy. Since there is no AC or any ventilation in the rooms, you will have to keep window open to avoid suffocation and this noise with open window will make sure that you don't sleep.
Stayed 4 nights in Feb 2020

8/10 Good

Dawn

Liked: Staff & service, property conditions & facilities, room comfort
Lovely hotel, plenty of space. Main room lamps didn’t work only the bedside not really an issue, as the bathroom was bright.
Stayed 1 night in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst Place

Worst Hotel, Donot Judge based on Website photos. Lobby is good. Rooms/Building is worst.
Stayed 2 nights in Feb 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

I didn't get to stay. Was told last minute they could no longer accommodate me. They did relocate us but our friends were staying at the Mercure so we were separated. When asked how I would be compensated for the inconvenience I received no response.
Stayed 1 night in Feb 2020