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Star Hotel, South Leicester

2.0 star property
Hotel in Leicester with free parking

Choose dates to view prices

Star Hotel in South Leicester offers a practical retreat with on-site shopping and a grocery store. Enjoy free WiFi in public areas and convenient luggage storage. Business visitors appreciate the meeting rooms, and the multilingual staff helps everyone feel at home.

Reviews

5.0 out of 10

Popular amenities

  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

About the neighborhood

Map
Elmfield Avenue, Off London Rd, Stoneygate, Leicester, ENG, LE2 1RB

What's nearby

  • Victoria Park - 3 min walk - 0.3 km
  • De Montford Hall - 12 min walk - 1.1 km
  • University of Leicester - 16 min walk - 1.4 km
  • De Montfort University - 3 min drive - 2.1 km
  • Curve Theatre - 3 min drive - 2.1 km

Getting around

  • Leicester Station - 18 min walk
  • East Midlands Airport (EMA) - 53 min drive

Restaurants

  • ‪Blue Point - ‬10 min walk
  • ‪Al-Barakah Fish & Chips - ‬8 min walk
  • ‪Oodles - ‬7 min walk
  • ‪The Old Horse - ‬6 min walk
  • ‪Royal Chicken and Pizza - ‬7 min walk

About this property

Star Hotel, South Leicester

Property highlights
Take advantage of a grocery/convenience store, shopping on site, and a library at Star Hotel, South Leicester. Stay connected with free WiFi in public areas.
You'll also enjoy perks such as:
  • Free self parking
  • Multilingual staff, meeting rooms, and a 24-hour front desk
  • Luggage storage
Room features
All guestrooms at Star Hotel, South Leicester offer amenities such as room service.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Electric kettles, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Library
  • Shopping

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of GBP 50 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Stoneycroft
Stoneycroft Hotel
Stoneycroft Hotel Leicester
Stoneycroft Leicester

Frequently asked questions

Is Star Hotel, South Leicester pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Star Hotel, South Leicester?

Check-in start time: 2 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Star Hotel, South Leicester?

Check-out is at 11 AM.

Where is Star Hotel, South Leicester located?

Situated in Leicester, this hotel is within a 15-minute walk of Victoria Park and De Montford Hall. University of Leicester and New Walk Museum are also within 1 mi (2 km). Leicester Station is 18 minutes by foot and Leicester (QEW-Leicester Train Station) is 22 minutes.

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Reviews

Star Hotel, South Leicester Reviews

5.0

5.2

Cleanliness

6.8

Location

6.2

Staff & service

5.6

Eco-friendliness

4.4

Property conditions & facilities
Rating 10 - Excellent. 11 out of 206 reviews
Rating 8 - Good. 39 out of 206 reviews
Rating 6 - Okay. 52 out of 206 reviews
Rating 4 - Poor. 39 out of 206 reviews
Rating 2 - Terrible. 65 out of 206 reviews

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value, great location, really nice, friendly and helpful staff.
Stayed 4 nights in Jan 2023

6/10 Okay

Verified traveler

Hotel was very standard, had issue with first room but staff sorted problem very quickly. No tvs in the room. Staff very friendly and helpful.
Stayed 2 nights in May 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights sleep

Room was changed as light not working No quibble very friendly no problem with this Its cheap and cheerful but will use it again very close to de montfort hall 10 min walk
Stayed 1 night in Oct 2022

2/10 Terrible

Kieran

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shambles

The Hotel has been closed due to fire a few weeks now. No warning to say this was the case, so arrived at the hotel to find it closed and cordoned off. No way to contact hotels.com and ruined the weekend away.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities

Value for money

The hotel is very run down on the outside and the inside. However, it is a very cheap hotel and I believe you get what you pay for. It is not as terrible as some people say, as long as you don't expect much. It was fine for a one night stay, the room was clean enough and the staff were friendly enough. Overall, value for money is great, hotel condition is bad.

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Shocking

Absolutely shocking for the price i paid for the hotel Absolutely shocking services wouldnt recommended staying here
Stayed 5 nights in Dec 2022

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid like the plague.

Quite simply the worst hotel I have ever stayed in. I simply left, and not heard anything from hotels.com regarding refund or charging.
Shower door off it’s mountings
Unsafe, dangerous electrics.
Broken furniture.
Damaged walls
Stayed 2 nights in May 2022

10/10 Excellent

Kameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience, no complaints

From walking in, you instantly get a super warm and family feel. In asian culture we care about hospitality and we do it well, and that’s exactly what i was met by. The whole process of booking and checking in was so easy and straightforward, a great experience for my first time booking a hotel, and doing a solo trip. The room was very humble and lovely! The bedsheets smelt amazing, and the bed comfortability was out of this world!! I had the best sleep honestly. I will absolutely definitely come back here when I go to Leicester again, without a doubt! Thank you very much to them for having me :)
Stayed 1 night in Aug 2022

4/10 Poor

NILESH

Disliked: Staff & service, property conditions & facilities, room comfort

Tiring stay

Room wasn't ready not for 2pm or 6om when I arrived, had get bed made while I waited. No food or breakfast served, but the advertisement showed a lot of services which are not supported, false . advertising Bed was terribly soft, no phone in room, had to go down to reception to ask for another pillow
Stayed 2 nights in May 2022

2/10 Terrible

Stuart

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a single room on Monday. Arrived at property on the Wednesday, told had no single rooms left & said can have a double but pay an extra £15 for it even though there mistake. No tv or internet, plastic cups in room & paint all over carpet. Advice not to stay here unless your desperate.
Stayed 1 night in Jul 2022

6/10 Okay

Mark

Disliked: Staff & service

Poor

Poor and no TV!! Also no card machine so bank transfer only Unprofessional
Stayed 1 night in Jul 2022

4/10 Poor

Adam

Disliked: Cleanliness, property conditions & facilities, room comfort

Star Hotel, no stars included

should not be open - or should be half price. piles of rubbish out the front, sign completely bust, VERY basic. has been opened 6 months too early. Staff friendly but over priced for what it is. The sign of a 'bridal suite' upstairs made me shudder for any 'lucky couples' who stay here right now.
Stayed 1 night in May 2022

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel

Mould in the rooms. Shower was broken. No breakfast. No reception. Extremely poor quality.
Stayed 1 night in May 2022

8/10 Good

Amin

Card machine wasn't working but could pay by transfer.
Stayed 1 night in May 2022

4/10 Poor

Christopher

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Hotel is being refitted and not advertised correctly - no 40” tv in room - not complimentary tea bagsvect - I did get a kettle on request - I haggled a discount but would rather pay for what we need . Friendly apologetic staff tho
Stayed 1 night in Mar 2022

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible living standards and service

There was no heating or hot water in the room. When we complained we were simply told there was nothing that could be done. In many attempts to contact the hotel to speak to a manager or someone to offer a solution to this uncomfortable stay, it seems the staff aren’t competent to deal with my problem appropriately and no one seems to be bothered in addressing my complaint. I have now sent several emails and rung up everyday for 2 weeks and am still no further forward.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible with scammers staff who round stealing people stuff
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were given was not serviced, so had to be moved ,there was dust in and on the furniture, no shower tray ,and shower head needs replacing, pillows were hard ,and only one each .Breakfast was pretty good, all in all the hotel is tired and needs a makeover. Staff were helpful
Stayed 1 night in Nov 2019

2/10 Terrible

Vladimir

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

💩💩💩

Dirty room and the staff are rude
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing great staff, clean room, good breakfast , heaters working
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Untidy

Waste hotel ever, very untidy
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, clean beds, hot shower, convenient location.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Tired Budget hotel, clean and good breakfast

low price which suited me. rooms clean but very tired - dirty marks on wall paper , cupboard in pieces, worrying looking plugs. BIG issue was the night worker opened my room - the was about to let someone into the room (obviously could not find the key downstairs as i had it) and then apologies and stood outside my door laughing. BIG plus breakfast a lovely surprise - well cooked and lots of cereal options. the room and bathroom was clean. good heating in the room. tiny towels. windows had been set top open just enough so they were not accessible from outside.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

Disappointed

The bed was like sleeping on springs, cornflakes where like cardboard could tell they were cheap brand. No lifts. Noise by staff or other guest on the grounds unacceptable levels at 12am. Overall the hotel could do with a little tlc.
Stayed 1 night in Aug 2019

4/10 Poor

Peter

Liked: Staff & service, room comfort
Disliked: Cleanliness

mouldy shower

Disappointing in that the shower was in a grim state, with black mould much in evidence. Did I mention it? Nooo, I'm British and we don't complain! On the plus side, I was shown to the nearest pub by the Reception staff with much humour and good will.
Stayed 1 night in Aug 2019