Is Empire Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Empire Hotel?

As of Nov 15, 2025, prices found for a 1-night stay for 2 adults at Empire Hotel on Nov 30, 2025 start from P 5,553.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Self parking is available for GBP 13.90 per day. There is free parking nearby.

What time is check-in at Empire Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

Where is Empire Hotel located?

Located in Belgrave, this golf hotel is within a 15-minute walk of National Space Centre, Abbey Pumping Station, and Abbey Park. Leicester Abbey and Haymarket Shopping Centre are also within 1 mi (2 km).

Empire Hotel Reviews, Deals & Photos 2025

2/10 Terrible

alan

Jul 16, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

No TV, room was a very poor state and dirty. No tea making facilities. No curtain on the window. The free car parking was actually an NCP car park that you have to pay for. Steer clear of this property at all costs.

Stayed 1 night in Jul 2025

2/10 Terrible

Utsav

Jun 1, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

All people setting outside and reception area

Stayed 1 night in May 2023

2/10 Terrible

Verified traveler

Sep 25, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

DO NOT STAY HERE, Place was not as described, room had damp smell, receptionist was very rude, doesn’t look like the picture online, DO NOT BOOK, waste of time and waste of money worst place to go, it was absolutely disgusting, don’t respect you at all and don’t even want to acknowledge you even tho you pay so much for such a smelly room, didn’t want to help with anything, very poor service, DO NOT STAY HERE SAVE YOURSELF THE HEADACHE.

Stayed 1 night in Aug 2024

2/10 Terrible

Hassine

Oct 1, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel is disgusting the room was awful, dirty and if you want a shower well you need to request even a face towel The rooms showing online are nothing like the reality. Very disappointing!

2/10 Terrible

Fatima

Jan 31, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Where to start, was first given a room That was tiny with wires out the wall, asked for another room the lady was kind enough to give another room that was bigger, but it was not clean, hair on the showers, stain on the toilet, and pillows had stains on them, unfortunately looked under the bed and full of litter, middle of the night had another person walk into my room, so they where given a key that obviously opened the same door and the man said we was given this room, thank god I was decent!

Stayed 1 night in Jan 2024

2/10 Terrible

Verified traveler

Jan 25, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely unpleasant

Upon arrival I was designated a room which a member of staff said was not ready. Argument ensued between staff in own language. Was made clear i was not welcomed. Room had no kettle or tea/coffee making facilities. On arrival room had no TV, one was reluctantly provided by three members of staff who had an argument with each other in my room. Bathroom small, damp and floor did not feel secure. Had impression is a refugee/ asylum hotel. Did not complete stay.

Stayed 4 nights in Oct 2022

2/10 Terrible

Saadia

Oct 6, 2022

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I hated the stay. No idea how its gptten the stars it has on expedia but this place is not a hotel. It was dirty overall. Corriders had black bins in various places. The room was horrible, with some switches burnt and unsafe looking, other switches hanging off. Bed was dirty (with what looked like tiny curled hair, use your own imagination on what those could be). And then there was the noise. I had no sleep during the night. The other guests or whoever was living in the other rooms were loudly knocking on doors. The location was great and parking was free but i will never stay here again as i dont think thats worth enough to stay in a dingy hotel with risk of electrocution and the bed that looked as if it was probably infected with bugs. I shudder even thinking about it as i write this review.

Stayed 1 night in Oct 2022

2/10 Terrible

Bradley

Oct 12, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Close location to the National Space Centre, tiny NCP carpark next to hotel. That's where the good points end!! Rated 3 star, this hotel is not! Being generous I would give it a 1 star rating. Going to a gaming convention held at the National Space Centre a few of us chose this hotel due to convenient location and photos showing a bar, pool table and somewhere to eat. All these amenities were not available to use, apparently they won't be ready until next month. There is an unpleasant odour throughout the hotel. The room, curtains that didn't draw open, broken door to bathroom, door handle falling off from the bathroom side. Looked like someone had used the toilet and not flushed before making the room ready for check-in. Toilet paper and yellow coloured water greeted me when I went to use the toilet! Towels provided were small hand towels, mattress was the thinnest, most uncomfortable bed I've ever slept on, I've walked on more comfortable carpets!! Pillows, if you can call them that were almost paper thin and pointless having. Exposed electrical wires above bed, made safe by some duct tape over the ends of the wires!! We were looking forward to our stay here based on the photos of the hotel, please do yourself a favour a do not stay here! There should be a visit/audit by a hotel inspector arranged, as this hotel should not be open for business. Just feel conned in spending money to stay in a place this bad.

Stayed 1 night in Oct 2025

2/10 Terrible

Tolulope

Oct 9, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Poor customer service Sassy, discourteous staff Dirty environment Malodorous room Delayed check in Poor water supply Lacking hot water Poorly maintained room Many damages Not convenient

Stayed 1 night in Oct 2025

6/10 Okay

Eelco

Oct 8, 2025

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

De reviews over dit hotel beloofden niet veel goeds. Ik zou hier niet beland zijn als er in andere hotels nog kamers vrij waren geweest. Het hotel is in slechte staat en behoeft een grondige renovatie (het pand is prachtig). De kamer was op zich schoon, maar oude meuk ziet er ook schoon smoezelig uit. Het hoofdkussen: de hoes was schoon maar het kussen was ronduit smerig. Gelukkig was er een tweede kussen. Die was acceptabel. In de listing werd er aangegeven dat er een fõhn, waterkoker, shampoo en zo zou zijn. Maar er was zelfs geen wc papier. Dus dat heb ik zelf maar even gekocht om de hoek. De douche was een drama. Verkalkt en nooit meer schoon te krijgen. Dus eigenlijk een erg slecht hotel. Maar: ik werd geweldig geholpen met het parkeren van een grote bus. De eigenaresse verplaatste daarvoor haar eigen auto. Allervriendelijkst. Dus ik ben er met een sympathiek gevoel vertrokken.

Stayed 1 night in Oct 2025

2/10 Terrible

Frezghi

Sep 17, 2025

Disliked: Amenities, property conditions & facilities

Very dirty room bad smells very bad bathroom the shower are nor working expecting free car park which not there is no free car park on the area

Stayed 1 night in Sep 2025

2/10 Terrible

Magdalena

Jun 8, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The photos online and the reality are worlds apart. The hotel looked abandoned, like it was inhabited by homeless people. The smell and dirt were overwhelming. We had to watch out for broken furniture on the stairs, a damaged wall, and debris on the floor. The bedding and bathroom were filthy. We left without staying even 10 minutes. This place should be shut down, not showcasing beautiful photos from maybe 20 years ago when it looked decent.

Stayed 1 night in Jun 2025

4/10 Poor

Simon

May 22, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dreadful place Changed rooms 3 times Uncomfortable and very noisy when trying to sleep

Stayed 1 night in Apr 2025

2/10 Terrible

Andrew

May 19, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Imagine camping without a tent, but worse

This hotel is no where near as good as the pictures, I’ll start from the beginning, there is no free parking like advertised. When I went to check in I noticed a very strange smell, can’t quite explain it but it wasn’t good. The room was bare, no tv, black hairs found in the bed, very dirty and dated. There was a kettle but no cups or tea/coffee. The bathroom was disgusting and the shower had very low pressure. The room was booked via work so had to stay, contemplated sleeping in my car. Please read the over reviews before booking this place. 1 good thing the girl on reception was helpful and polite.

Stayed 1 night in May 2025

2/10 Terrible

Jasvant

Mar 19, 2025

Disliked: Amenities

I had to pay for the parking yet advertised as parking included, group band playing loud music till 03:30 in the morning. Kettle in the room but no cups to have a hot drink. No soap or shower fell. Toilet leaking, unclean, shower toilet. Overall advert does not reflect the actual place.

Stayed 1 night in Mar 2025

2/10 Terrible

Keith

Mar 15, 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Do not stay

Rooms need a complete upgrade, no heating, hot water or kettle Looks like a hotel used by the council!

Stayed 4 nights in Mar 2025

4/10 Poor

Isabelle

Sep 2, 2024

Liked: Room comfort

Disliked: Cleanliness, property conditions & facilities

Don’t book here save your money

the staff were very friendly and got us everything that we asked for but the room wasn’t in a good condition and everything was dirty and we didn’t have toiletries e.g no soap to wash hands with and the bathroom wall was gross and i decided to clean to myself because i was sick of looking at it and the shower was gross and it just looked like they needed a new bathroom all together because it wasn’t properly maintained. Then, in the bedroom carpet wasn’t hovered also the curtain pole wasn’t even on properly so we couldn’t open the curtain because we didn’t want to damage it more, some sheets were stained and some of the towels were as well and the holes in the door that had been plastered badly also the tv didn’t work because there was no arial and staff had no spare wire when asked. The area wasn’t very nice either but they can’t help that, the hotel could of been so much better if it was maintained it would be a lovely place to stay because the building is really beautiful but it’s just been let go and has clearly gone downhill, is there really a cleaner because if so they need to learn how to clean properly because it looked like it hadn’t been cleaned at all for a good while. bar wasn’t open and we where disappointed because we wanted to try it. only reason we chose this place because it was it was close to what we wanted to do and it was close to the city centre, i suggest looking at the reviews before booking this place. the place needs to be fixed.

why was the wall so dirty and why wasn’t it cleaned

this was worse in real life. i cleaned everything in that bathroom twice

Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveler

Aug 21, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

This hotel has to be one of the worse hotels I have ever stayed in.The lock to the room didn't work, there was no hot water just luke warm,no towels in room,I asked the guy on reception for towels but he never came back with any so lucky I had a hand towel in my bag.The socket on the wall was hanging off,there was no toiletries in the bathroom and no remote for TV and there definitely wasn't any tea making facilities.The view from the window was just a pile of rubbish and the corridors stank of marijuana.And on top of all this I've bitten from head to toe with bed bugs.I'm covered in bites.I will never ever stay here again.

Stayed 1 night in Aug 2024

2/10 Terrible

aaron

Aug 9, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

There is little bugs in the beds, all it is wrong with these hotel.

Stayed 1 night in Aug 2024

2/10 Terrible

Marcos

Jun 2, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I didn' even sleep there. After taking a shower, the noise of waters it has remaneid. I reported thus to guy of reception and he didn't anything about. The noise was so loud I could not sleep. So, I left the hotel whitout sleep there. The room is dirty, with a bad smell.

Stayed 1 night in Jun 2024

2/10 Terrible

Mike

Nov 29, 2023

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Don not stay here it’s absolutely awful unsafe dirty and just downright disgusting

Stayed 1 night in Nov 2023

4/10 Poor

Sakeria

Nov 12, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid it

Stayed 7 nights in Nov 2023

2/10 Terrible

shahrukhkhan

Oct 18, 2023

Disliked: Cleanliness, property conditions & facilities

One of the horrible experiences of my life... third class. It is better to sleep on the road than to choose this hotel next time. I have no option here for photo attachment otherwise I will show it.. 1. How the cupboard door was broken. 2. No one came to clean the room or change the bed sheet or towel or toilet in my two days (self service). 3. Housekeeping staff not available. 4.They join two single beds for a double bed. 5. No tea kettle available in the room. 6. Fridge is not available in the room. 7. Bins are also not available in the room. 8. You can't sit on the toilet properly and it's full of mold. Many other things........ Select ibis or other hotel for quality standard.

Stayed 2 nights in Oct 2023

4/10 Poor

John

Oct 12, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

Poor state of repair. Room was back in the 1960s kettle bad repair no tea. Coffee. Sugar. Bathroom poor. Didnt stay was disguted.

Stayed 3 nights in Oct 2023

2/10 Terrible

Susan

Oct 11, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

The room smelt like drains, stains on the carpet and bedding. Dog Poo bags on the stairs. Didn’t stay in the room choose to drive home instead

Stayed 1 night in Oct 2023

Empire Hotel

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