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"Excellent "

"Lovely room, a bit dated but good facilities. Breakfast was meh! Certainly not worth the £14 each. Good reception staff"

"Enjoyed our stay "

"The whole experience was so smooth and staff are very good at working around obstructions that happen during a stay "

"I had an excellent experience here. I checked in during the early hours, and the porter was already waiting—very friendly and even offered me tea or coffee on arrival. The room was spotless, compact, and perfect for a one-night stay, with a lovely bath towel provided. There was no hairdryer in the room, but otherwise everything was just right. Parking usually comes with a charge, but it wasn’t working during my visit, which was a bonus. Despite being located at a service area, it was surprisingly quiet. Breakfast was buffet-style with plenty of choice, and the Full English was piping hot. I would definitely stay again. "

"I had the pleasure of staying at Novotel on 26th September to the 29th September, and it was an exceptional experience from start to finish. I booked a Standard room with a sofa bed which was both spacious and tastefully decorated, offering the perfect blend of comfort and luxury. The standout features of my stay included buffet breakfast which truly elevated the overall experience. The staff were incredibly attentive and friendly, ensuring that all my needs were met promptly and professionally. The amenities provided were top-notch, and the cleanliness of the hotel was impeccable. I particularly appreciated the attention to detail in both the room and the shared spaces. Overall, I would rate my stay 5 out of 5 stars. I highly recommend Novotel to anyone looking for a memorable and comfortable stay with family. I look forward to returning in the future."

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"very clean comfortable rooms, slightly tired decor"

"The room was perfect but the noise from the air con was disruptive through the night. "