expedia

Overview of Twin Lakes Hotel

Photo gallery

Guest reviews

4.0/5 Very Good
29 reviews
Guests rated this property 4.2/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

Highlights

Popular LocationCaleruega Church14 min drive
Popular LocationSky Ranch18 min drive
Popular LocationAyala Malls Serin22 min drive

Choose dates to view prices

  • Superior Room

    Room amenities

    • 36 sq m
    • Sleeps 2
    • 1 Double Bed
    Show details
  • Deluxe Room

    Room amenities

    • 36 sq m
    • Sleeps 3
    • 1 King Bed OR 2 Queen Beds
    Show details
  • Premier Room

    Room amenities

    • 36 sq m
    • Sleeps 3
    • 1 King Bed OR 2 Queen Beds
    Show details
  • Family Suite

    Room amenities

    • 106 sq m
    • Sleeps 6
    • 1 King Bed and 2 Queen Beds OR 2 King Beds
    Show details
  • Presidential Suite

    Room amenities

    • 106 sq m
    • Sleeps 6
    • 1 King Bed and 2 Queen Beds
    Show details

About this area

Laurel

Twin Lakes Hotel is located in Laurel. Spendido Golf Course and The Riviera Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Ayala Malls Serin and Summit Ridge Promenade. Don't miss out on a visit to Sky Ranch.

Visit our Laurel travel guide
Map
Popular Location

What's nearby

  • Caleruega Church - 14 min drive
  • Sky Ranch - 18 min drive
  • Ayala Malls Serin - 22 min drive
  • Our Lady of Manaoag at Tierra de Maria - 31 min drive
  • Picnic Grove - 40 min drive

About this property

Twin Lakes Hotel

3.5-star hotel with restaurant and outdoor pool
Along with a restaurant, this smoke-free hotel has an outdoor pool and a fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge and 24-hour room service are on-site. All 122 rooms provide conveniences such as electric kettles and free tea bags/instant coffee, plus complimentary wireless Internet access and TVs with cable channels. Guests will also find balconies, 24-hour room service and minibars.
Twin Lakes Hotel offers 122 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Rooms open to balconies. Televisions come with cable channels. Bathrooms include a separate bath and shower, slippers, bidets and complimentary toiletries.
Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free RV/bus/truck parking

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 649 for adults and PHP 325 for children
1 restaurant
1 bar
24-hour room service

Things to do

Fitness centre
Outdoor pool

Family friendly

Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Lift

Guest services

Daily housekeeping
Front desk (limited hours)

Languages spoken

English
Filipino

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair-accessible concierge desk
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair accessible (may have limitations)

More

Smoke-free property

Room amenities

Bedroom

Air conditioning
Linens
Rollaway/extra beds (surcharge)

Bathroom

Bidet
Free toiletries
Hairdryer
Separate bathtub and shower
Shampoo
Soap
Toilet paper
Towels
Toothbrush and toothpaste

Entertainment

52-inch TV
TV channels

Food and drink

Electric kettle
Free bottled water
Free tea bags/instant coffee
Minibar

Outdoor space

Balcony

More

Desk
Free newspapers
Iron/ironing board (on request)
Laptop-compatible safe
Phone
Slippers

Policies

Check-in

Check-in between 2:00 PM and 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 5:00 PM
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for PHP 1800 per night.

Property payment types

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: PHP 2000 per stay
  • Spa fee: PHP 799 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PHP 649 for adults and PHP 325 for children (approximately)
  • Rollaway bed fee: PHP 1800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • Personal protective equipment, including masks, will be available to guests.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

Pool access available from 7:00 AM to 9:00 PM
No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Twin Lakes Hotel and receive a full refund?
Yes, Twin Lakes Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Twin Lakes Hotel cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 9:00 PM.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 2:00 PM to 6:00 PM. Late check-in is available during limited hours.
What time is check-out at this hotel?
Checkout is at noon.
Where is this hotel located?
Situated in Laurel, this hotel is 2.6 mi (4.1 km) from Spendido Golf Course and 3 mi (4.8 km) from Caleruega Church. Sky Ranch and Ayala Malls Serin are also within 9 miles (15 km).

Guest reviews

4.0
Very Good
5 - Excellent
14
4 - Good
7
3 - Okay
3
2 - Mediocre
5
1 - Poor
0
4.2
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

2/5

  • Liked: Amenities, property conditions & facilities
  • Disliked: Staff & service

Their check in policy of demanding to photocopy the passport of a “foreigner” (would not accept any other government issued IDs i.e. driver’s license) should be reviewed. It is directly an act of racial profiling “foreigners”. Their reason was it is mandated by the DOT which is not true since we just stayed at a high-end resort in Batangas and numerous other 5-star hotels in Manila and they accepted our drivers license as our form of IDs. They were the only one who DEMANDED to photocopy the passport.

Stayed 1 night in Dec 2019

2/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

We love the view & their heated pool. We were disappointed with the welcome drinks that's not very welcoming; it's either you have it or not. It was a chilly pineapple/cucumber juice on a chilly day.we asked if we can have hot simple coffee instead & they said they don't have it even if we can see that there's a full coffee machine in front of us. Breakfast is terrible.it doesn't suit foreign guests. Bath area is leaking. Chefs using their celfone while on duty and in front of guests. TV channels are limited & is not appropriate for kids. Overall, the rate were given is over priced for the kind of service & the disappointing stay we had.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friends wedding

It was a nice hotel, I would say one of the best in Tagaytay

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The view and the staff. But thr bathroom fixtures need upgrading.

Stayed 1 night in Nov 2019