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"The shuttle service was the best feature! It was nice to be able to order it and get a wait time instead of other hotels where you have to walk to a bus stop and hope it comes shortly/ there’s room. The map doesn’t really show the pool sizes and there’s no real pictures online. I think people would book if there was more photos. Overall the place was clean and staff was friendly. Was our first time and we will def be back next year! "

"All communication was excellent. All our requests were handled quickly and professionally. The room was clean and neatly in order. "

"We stayed at Hyatt Place in Lakeland for a dance competition at RP Funding. I cannot say enough about the friendliness of the staff. Every staff person I came in contact with was so nice and helpful. And it was great to walk out the door and walk into RP Funding. . "

"Verónica was awesome took care of everything right away she made me smile she has awesome attitude and very nice woman "

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"It was all wonderful. Definitely will go back. "

"All around great experience "

"Very cleaned the room."

"Front desk/Danay or Danae is very accommodating. A good face of the company. Knows the needs of a client. We badly needed elevator for our 90 yr old mother. Pictures shown a townhouse with ground level accomodation. But the one we chose upon check out was located at the 2nd floor w/o elevator (not deluxe). Expedia cannot help due to protection coverage. Anyway, she find a way for us to be upgraded. If not for her I regret that I chose spectrum. I highly recommend this beatiful resort. Worth the price! Thank you Danae & Spectrum for a wonderful experience! "