Lake Pointe Hotels near Houston

"Rooms are not clean, if you book it through expedia they will give you the worse floor and room."

"The staff was"

"Clean room"

"I checked in on April 30th Thurday afternoon. It is their policy that after a two night stay you receive listed housekeeping services which include towels. I csm back to the hotel Saturday evening no housekeeping service. I called the lobby and let them know no one tended to the room. I requested towels that night, nothing! I called again Sundsy Morning and the person I talked with brought them up. When I checked out trash cans were full and no amenities were replaced."

"Nice facility"

"Had a lovely 6 night stay at the Hyatt Regency Houston Galleria. The hotel was as expected for a Hyatt. The room was clean and comfortable. The hotel bar was quite nice and had a lively, although not overly crowded, vibe. Enjoyed a late dinner at the bar one evening and cocktails with colleagues another. The Market for grab and go and quick bites was also great although it could be staffed better especially during the morning rush hours. Great chocolate croissants and lattes for breakfast and I was able to grab a very good personal pizza to take up to my room one day I was at the hotel working. My only complaints: 1- the coffee maker in the room was very dirty and needed to be cleaned. 2- The iron was missing from my room and despite two requests I never did receive one. So I was a bit more wrinkled at meetings than I had hoped. 3- The valet only parking option was overpriced and not terribly convenient. Would have preferred a self parking option. I ended up parking in a neighboring lot."

"Clean room and good breakfast!"

"The bar needs to be open longer"

"Great"