Hotels near Laemmle Theatres Claremont 5

"Amazing staff"

"Clean rooms house keeping the best "

"Fourth building is not updated"

"The outside of the property looks beautiful...then you get inside your room and it is a dump. My first room faced the freeway. The room stunk and was very dirty. It seemed like the people in the rooms next to me lived there and it sounded like the people on the 2nd floor were going to crash through the ceiling because the floor was so thin and creaked. The beds were hard as a rock. They moved me to the 2nd floor facing the pool. The room was slightly dirty. The walls need to be washed and repainted. Grout in the bathroom needs to be professionally cleaned. A couple of the towels had hair stuck on them. 1 bed was comfortable and the other was not. The pillows are extremely hard and uncomfortable. No toiletries other than a bar of hand soap. The walls are paper thin so we heard the phone conversations of the room to our right and we could hear what the neighbor to our left was watching at night plus we could hear the conversations he was having with his chaperone group when they would come to his room at night and in the morning. I had interactions with 4 different people working the front desk. 2 were polite and 2 seemed like they hated their jobs. 1 of the men who seemed to hate his job was laying on the lobby couch playing on his phone; very unprofessional, and when I walked outside, his coworker was sweeping up the parking lot and working very hard. I never felt unsafe, but I don't think I'll stay here again unless it's my last option "

"Property is not as it appears on photos in website. Booked 3 rooms. Room 1 - as soon as we opened the door we were hit with a pungent smell of mildew & moist air. We reported to front desk, & their fix was to spray with febreeze. Children were going to be in this room so obviously that wasn’t going to work. They moved us to another room downstairs - separate floor from group. Floor has questionable stains & was moist. Feared walking around barefoot. Bathroom door handle literally was failing apart. Room 2 - smell of air was stale but not as bad compared to mildew room & no other rooms available to move. As we were getting ready for bed, we realized that the room door DIDN’T LOCK!! Someone could have just walked in while we were asleep. So glad we checked! Went to front desk and they came to fix it within 15-20 minutes. Room 3 - moist carpet floors, stale smell in air, and broken bathroom door knob. In 2 of the 3 rooms, we saw cockroaches run across the wall by the bed. The TVs were old & held up by door stops. We asked for refund of rooms so we can go elsewhere but they refused to refund the whole group because only one room was technically “unavailable” due to the smell. It was late at night and we had children, so we stayed. NEVER going back there. 100% would NOT RECOMMEND. "

"Yes, your location was convenient and easy to find. Room was clean and everything worked. "

"Gross and professional Management Unkeep property"

"unsecure Wifi."

"Superb "