Ladd Hotels

"Gee"

"Hotel room had a musty smell. Wait time at the restaurant for food was long. The chair outside on the balcony was broken. And the water at the water park was so cold everyone including small children were packing into the hot tub. Staff was kind and helpful."

"The cleaning staff needs a little bit more attention. The mirror was dirty."

"It was absolutely amazing the only downside which is not any of the staffs fault is that the fire alarm went off at about 3:30am but other than that it was a terrific stay and I will be back!"

"Location was perfect. Breakfast was perfect for my kids and the property was clean. We rested and was able to drive home refreshed "

"There was dust under the chair and a sock. "

"Everything was great. Clean hotel. Clean and spacious room. Friendly staff. We enjoyed the pool and hot tub."

"There were issues. There were Cheetos on the bed frame, the microwave didn’t work and the coffee maker was filthy on the inside. The staff worked to resolve the issues however ever the coffee maker didn’t work correctly. The microwave was replaced soon after check and the male staff member was good about the issues but the female seemed frustrated with switching the coffee maker and gave me a non working replacement. The room was fine except for the cleaning issue but the hallway carpet was very badly worn."

"The staff was incredible - very attentive and amicable. The continental breakfast was also impressive; as someone who typically goes for "hot plate" items, I enjoyed everything I tried and appreciated variety day to day while also keeping consistency with others. The infused water is a cherry on the top! My king-bed room was spacious and well-kept, with very comfortable bedding, a mini fridge, microwave, and instant coffee maker (though I don't drink coffee). Though I didn't use the gym or pool, they also looked well maintained. While the hotel is located in an oversized parking lot, it connects to many retail, food, and entertainment options. I was visiting to explore Starved Rock, which was a short drive away; my recommendation - try the local restaurants and stay away from the national chains if you can! Incredible options in the area like Jalapenos (next door), Stone Jug Barbeque, and The Rootbeer Stand. "