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Overview of Palm Beach Resort & Spa

Photo gallery

Guest reviews

3.7 / 5Good
98 reviews
Guests rated this property 3.7/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Free Airport Shuttle

Map

Highlights

Popular LocationLabuan Bird Park17 min walk
Popular LocationChimney of Labuan20 min walk
Popular LocationSurrender Point9 min drive
AirportLabuan (LBU)13 min drive

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  • Suite Sea View King Bed

    5/5 guest room rating

    Room amenities

    • 100 sq m
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Garden View Twin Bed

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 2
    • 2 Twin Beds
    More details
  • Deluxe Garden View King

    5/5 guest room rating

    Room amenities

    • 45 sq m
    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Twin Room, Sea View

    Room amenities

    • 60 sq m
    • Sea view
    • Sleeps 2
    • 1 Large Twin Bed
    More details
  • Deluxe Sea View King Bed

    Room amenities

    • 60 sq m
    • Sea view
    • Sleeps 2
    • 1 King Bed
    More details

About this area

Labuan

Located in Labuan, Palm Beach Resort & Spa is on a private beach. Notable landmarks in the area include Chimney of Labuan and Surrender Point, and travellers wishing to experience a bit of culture can try Labuan International Sea Sport Complex. Travelling with kids? Don't miss Labuan Bird Park. Take the opportunity to explore the area for water adventures such as scuba diving.

Visit our Labuan travel guide
Map
Popular Location

What's nearby

  • Labuan Bird Park - 17 min walk
  • Chimney of Labuan - 20 min walk
  • Layang-Layang Beach - 8 min drive
  • Surrender Point - 9 min drive
  • Chimney - 12 min drive

Getting around

  • Labuan (LBU) - 13 min drive

About this property

Palm Beach Resort & Spa

Resort with private beach and full-service spa
Spend the day relaxing on Palm Beach Resort & Spa's private beach or pampering yourself at the resort's full-service spa. All 245 rooms offer free WiFi, furnished balconies and TVs with satellite channels. Other amenities available to guests include minibars, room service (during limited hours) and separate bathtubs and showers.
Palm Beach Resort & Spa offers 245 forms of air-conditioned accommodation with minibars and complimentary bottles of water. Rooms open to furnished balconies. Satellite televisions are provided.
Bathrooms include a separate bath and shower, slippers and hairdryers. This Labuan resort provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Free 24-hour return airport shuttle
Airport shuttle at scheduled times
Free ferry terminal shuttle
Free shopping centre shuttle

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: MYR 25 for adults and MYR 12.5 for children
1 restaurant
1 beach bar, 1 swim-up bar and 1 bar
Room service available

Things to do

Beach volleyball
Children's pool
Full-service spa
Outdoor pool

Family friendly

Children's pool
Dry-cleaning service
Laundry facilities
Outdoor pool
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Banquet hall
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services

Languages spoken

Chinese
English
Malay

Business services

1 meeting room
Conference centre

Outdoors

Beach loungers
Beach umbrellas
Garden
Picnic area
Pool sunloungers
Private beachfront location

Spa

Aromatherapy
Body scrubs
Body treatments
Facials
Manicures and pedicures
Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair accessible (may have limitations)

More

Beach towels
Smoke-free property

Room amenities

Bedroom

Air conditioning
Ceiling fan
Linens
Rollaway/extra beds (surcharge)

Bathroom

Hairdryer
Separate bathtub and shower
Towels

Entertainment

Satellite channels
TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Furnished balcony

More

Connecting rooms available
Desk
Iron/ironing board (on request)
Slippers

Policies

Check-in

Check-in between 2:00 PM and 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival
24-hour airport shuttle service is available at scheduled times
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for MYR 92.0 per night.
Cots (infant beds) are not available

Property payment types

Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 300 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 25 for adults and MYR 12.5 for children (approximately)
  • Rollaway bed fee: MYR 92.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the ferry terminal; guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Guest reviews

3.7
5 - Excellent
21
4 - Good
42
3 - Okay
23
2 - Mediocre
9
1 - Poor
3
3.7
Cleanliness
3.8
Service and Staff
3.3
Amenities
3.5
Property condition

3/5

  • Liked: Cleanliness

Breakfast was decent, not the best. Overall attraction is the beach. Room was bigger but then looks outdated. Furniture wise looks old and woody.

Stayed 2 nights in Jan 2020

4/5 Good

  • Liked: Staff & service, property conditions & facilities, room comfort

This was a solo trip for five days to relax. First off the hotel is in a very remote area of the island, but it is absolutely beautiful. There are no solo excursions, and it was more difficult to get back to the mainland to do any of the tours. The view from my apartment was absolutely breathtaking. The beach was beautiful and they raked it every day, but they pushed all of the debris that washed up on the beach to the end of it instead of cleaning it up ☹️They had a free shuttle service that would take you to town at certain times of the day, which is very convenient and nice. The island itself is Judy free so I picked up some alcohol and chocolate for very cheap prices. If the hotel spent a little bit of money and updated, really thoroughly cleaned everything,And added some excursions or tours offered through the hotel, it could be one of the most amazing resorts in Southeast Asia. Overall it was a decent relaxing vacation!

Stayed 5 nights in Jan 2020

1/5

  • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

I was really shocked when I entered the room. The window blinds were some broken and some don't close completely. Luckily I got 2nd floor room. The bed sheets also had a lot of yellowish stains. Surely won't come here again.

Stayed 1 night in Dec 2019

5/5 Excellent

  • Liked: Staff & service, property conditions & facilities, room comfort
  • Disliked: Cleanliness

Overall great!

Overall was great, with the view and the facilities but I would appreciate very much if they can clean the room thoroughly. Just a constructive feedback from me :)

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place . Room was huge and very comfortable. Staff were friendly and helpful. We were picked up at the airport and the shuttle bus driver was happy to drop us off at our next hotel on the town run at the end of our stay. The restaurant food is very good and reasonably priced. We were however surprised to see notices that there is a Rm20 charge for using the swimming pool. Luckily Palm Beach has its own beach and it was very nice being able to swim in the sea. Thank you everyone.

Stayed 4 nights in Dec 2019