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Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas
Premium bedding, down duvet, pillow top beds, minibar
Premium bedding, down duvet, pillow top beds, minibar

4.1/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationFinancial Park2 min walk
    Popular LocationLabuan Museum4 min walk
    Popular LocationLabuan International Sea Sport Complex13 min walk
    AirportLabuan (LBU)4 min drive

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  • Executive Room, City View

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 4
    More detailsExecutive Room, City View
  • Deluxe Room, Harbour View

    Room amenities

    • 36 sq m
    • Harbor view
    • Sleeps 4
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  • Deluxe Room, City View

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 4
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  • Premier Suite (1 King Bed)

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 4
    More detailsPremier Suite (1 King Bed)
  • Executive Room, Harbour View

    Room amenities

    • 36 sq m
    • Harbor view
    • Sleeps 4
    More detailsExecutive Room, Harbour View

About this area

Labuan

In the city centre, Dorsett Grand Labuan is in an area with good shopping. An'Nur Jamek Mosque and Surrender Point are notable landmarks, and if an activity is on the agenda, visit Labuan Golf Club. Don't miss out on a visit to Labuan Bird Park.
Visit our Labuan travel guide
View in a map
Popular Location

What's nearby

  • Financial Park - 2 min walk
  • Labuan Museum - 4 min walk
  • Labuan International Sea Sport Complex - 13 min walk
  • An'Nur Jamek Mosque - 14 min walk
  • Labuan Golf Club - 3 min drive

Getting around

  • AirportLabuan (LBU) - 4 min drive

Restaurants

  • Where to eat
  • Victoria Brasserie – Buffet restaurant offering international cuisine. Serves breakfast, lunch and dinner daily.

About this property

Dorsett Grand Labuan

5-star luxury hotel near Financial Park
Along with a restaurant, this smoke-free hotel has an outdoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar and a coffee shop/café are on-site. All 178 individually furnished rooms feature free WiFi and pillowtop beds. Conveniences include electric kettles and free tea bags/instant coffee, and guests will appreciate thoughtful touches such as pillow menus and bathrobes.
Dorsett Grand Labuan offers 178 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies. Each accommodation is individually furnished. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is provided on a daily basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Follows industry sanitisation guidelines of Safe Travels (WTTC - Global)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free extended parking

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: MYR 42 for adults and MYR 21 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Health club
  • Outdoor pool
  • Sauna
  • Hot tub

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Malay

Business services

  • Business centre
  • Meeting rooms
  • Conference space (7556 square feet)

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in between 3:00 PM and midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in hours extends exactly 24-hours from check-in to check-out time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 170.0 per day.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 July 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 42 for adults and MYR 21 for children (approximately)
  • Rollaway bed fee: MYR 170.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dorsett Grand Labuan Hotel
Dorsett Grand Hotel
Dorsett Grand Labuan
Dorsett Grand
Sheraton Labuan
Grand Dorsett Hotel Labuan
Grand Dorsett Labuan Hotel Labuan Island
Labuan Sheraton
Dorsett Grand Labuan Hotel
Dorsett Grand Labuan Labuan
Dorsett Grand Labuan Hotel Labuan

Frequently asked questions

Can I cancel my reservation for free at Dorsett Grand Labuan and receive a full refund?
Yes, Dorsett Grand Labuan offers free cancellation on select room rates, because flexibility matters! Please refer to Dorsett Grand Labuan cancellation policy on our site for more details about any exclusions or requirements.
Does Dorsett Grand Labuan have a pool?
Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.
Is Dorsett Grand Labuan pet-friendly?
No, pets are not allowed at this property.
How much is parking at Dorsett Grand Labuan?
Self-parking and extended parking are free at this property.
What time is check-in at Dorsett Grand Labuan?
Check-in is from 3:00 PM to midnight.
What time is check-out at Dorsett Grand Labuan?
Checkout is at noon.
Where is Dorsett Grand Labuan located?
Located in the heart of Labuan, this luxury hotel is within a 15-minute walk of Financial Park, Labuan International Sea Sport Complex and An'Nur Jamek Mosque. Labuan Golf Club and Papan Island are also within 6 mi (10 km).
4.1
Very Good
115 reviews
5 - Excellent
37
4 - Good
55
3 - Okay
17
2 - Poor
5
1 - Terrible
1

4.1/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Business traveler
Sad face IconDisliked: Property conditions & facilities
Only for one night
this hotel need renovation ....
Stayed 1 night in Jan 2020

4/5 Good

Happy face iconLiked: Staff & service
Stayed 2 nights in Jan 2020

2/5 Poor

Traveled with partner
The package given wasnt according to my booking and what I paid for.Pls check and revert to my my original booking package
Stayed 3 nights in Jan 2020

3/5 Okay

Business traveler
Sad face IconDisliked: Cleanliness, staff & service, property conditions & facilities, room comfort
From my previous stay at this hotel 5 years ago, the condition and up keeping has deteriorated badly. Carpets are worn and pillows smell. The bath towels are pretty torn and worn! I don’t call this a 5-star rating but more of a 4-star rating hotel. Very poor standards
Stayed 1 night in Dec 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
A fine place for a relaxing stop over. Especially just lazing by the pool.
Stayed 3 nights in Dec 2019

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