La Serra Hotels

"I have stayed there twice in the last two months. The location is perfect. It is in walking distance to most of the major sites. Also the staff is very attentive. On my first visit there was construction in the adjacent building. When I brought it to their attention they very easily and quickly moved me to a new room with a great view."

"This was a lovely hotel right in the heart of Florence. "

"Great convenient place "

"Very central great for getting around on foot"

"Super clean room, modern, good shower and bed, nice and quiet, 10 minutes from the train station, breakfast was done in time slots and was ok maybe could have had more selection, staff were friendly, my only bugbear was the WiFi was really slow and i ended up using my hot-spot instead "

"My first impression of the hotel is very good with the display of the hotel ground level. However I found the service is vey limited: the clean up is not through and they did not refill coffee pods for 2 nights. Then I had to phone the service which is always busy. I had to drag myself out of bad to the reception in order to get coffee! Then, I got a knock on the door to clean the room so I tried to leave to give them some time to do it. Even though I spent three hours outside and came back to the untouched room. So I spoke with the cleaning person on the corridor and was told to go to reception for the arrangement! I almost found this feels like staying in a hostel with the hotel price!"

"We had a fabulous 3 nights in this hotel. The staff were amazingly warm and helpful, nothing was too much to ask. This hotel is a real gem in Florence, we will be back. "

"A few dust bunnies in corners but good otherwise. Great staff. Very friendly and helpful Excellent breakfast Lovely wines. "

"It would receive a higher review if our room facing the street wasn’t so noise. But, it’s a good place to stay, with a walkable distance to train station and main tourist attractions."