Hotels with Spa in La Puente, Los Angeles

"Clean spacious rooms"

"I had a gold necklace and ring taken from my room. I had requested a late check out, and upon returning to my room, at the time of check out the hotel agreed to, my room had already been cleaned and my jewelry that was left on the bedside table. The manger at the desk wasn’t super helpful or that concerned, and I had to press to write a statement that it was stolen, and request to speak to head of the security. The head of security was much more helpful and wanted to go to the room and look around to make sure it wasn’t there. It wasn’t. And then I was told to wait in the lobby to talk with the head of security and manager. Who after I waited almost 40 minutes conveniently disappeared and I was never contacted by the hotel after. I wanted to file a police report, but after inquiring and speaking to a lawyer… the chance of me recovering my items would be next to impossible as how could it proven by the next day that it was taken by staff. My retreat night turned into my deepest regret of my time in LA. These items are custom made and impossible to replace. As well the rooms are incredibly loud, the door doesnt touch the ground so you hear everything from the hallway. So sad as I used to love staying here in years past. "

"Staff were amazing. The room was spacious and clean. The bed and bedding were exceptional. I would highly recommend, as it was close to everything, it was convenient and safe."

"The bed was so comfortable. The shower had great water pressure. The location was superb. From the map it looked like it was walkable to downtown Disney, but I didn't have to walk because they have a hotel shuttle that drops off and pick up at the bus entrance to Disneyland. Very efficient."

"The staff were amazing and the shuttle to the Disneyland was so easy and convenient. I would definitely return! "

"Didnt use"

"Breakfast great"

"The staff were friendly and the rooms were clean. I appreciated the different breakfast options each day, as I was there for a few days. "

"Ray the bell hope was amazing, the kids had so much fun. It was great. Only thing they should fix is the size of the pool towels "