This beachfront hotel combines family fun with relaxation opportunities. Travelers can enjoy the pool area with waterslides or book a rejuvenating massage at the spa. Two on-site restaurants serve meals throughout the day, and free WiFi keeps everyone connected.
Reviews
7.87.8 out of 10
Good
Popular amenities
Pool
Breakfast included
All inclusive
Spa
Parking included
Restaurant
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Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash Breakage deposit: MXN 2000 per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 10:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
Frequently asked questions
Does La Quinta Gran Bahia Cuastecomates have a pool?
Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–9:00 PM.
Is La Quinta Gran Bahia Cuastecomates pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at La Quinta Gran Bahia Cuastecomates?
Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.
What time is check-out at La Quinta Gran Bahia Cuastecomates?
Check-out is at 11:00 AM.
Are there all-inclusive benefits at La Quinta Gran Bahia Cuastecomates?
Yes, the property is all-inclusive. Activities include soccer, tennis, volleyball, and more.
Where is La Quinta Gran Bahia Cuastecomates located?
Nestled on the beach, this La Manzanilla hotel is within 3 mi (5 km) of Melaque Square, Melaque Beach, and Laguna del Tule. Barra de Navidad Beach and Malecón Barra de Navidad are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The rooms are outdated the door handle to our room door was about to fall off I thought it’s overpriced. I did like the quick beach access. The staff are very nice and friendly. My husband’s sunglasses got stolen when we were sitting at the pool.
The food is very limited. We got a sick each day cuz of it, the snack bar also very limited, the place overall is old and unsafe! I fell 4 times told them and they didn’t care, they also made me leave a cash deposit and told us we broke something they couldn’t prove we did and we honestly didn’t break it and charges us!! this place is a scam! I do not recommend it at all! The boat tour they offer wasn’t available because the boat was in repair. overall, the worst experience in my life and I will never go back or recommended to anyone plus our bedroom had cockroaches..
Todo el personal es súper amable, atento, servicial y con muchas disposición.
Lo único que vería un punto a mejorar es que no hay elevadores, son muchas escalones para una persona de mayor edad, tiene un estilo algo 90’ero en general y un poco ruidoso por las tardes entre el sonido del bar, el sonido de los animadores y el sonido del ensayo de los bailarines. Fuera de eso. Es muy hermoso y familiar
No hay señal por la zona, por lo que el internet deberia ser bueno y es pésimo. La limpieza deja mucho que desear, el hotel ya es viejo y podrian darle mejor mantenimiento. No hay elevadores o rampas a muchas de las habitaciones
En general muy bien solo que los menus de comida puede llegar a ser repetivo aunque el sazon es muy bueno 👌
Alejandro
Stayed 4 nights in Aug 2025
Verified
8/10 Good
JORGE LUIS
Aug 4, 2025
Liked: Cleanliness, room comfort
Muy bonito lugar
El mar muy bien y tranquilo. La comida muy bien aunque hizo falta mas platillos (comparados con el año pasado que estuvimos). El internet falta potencia. Faltaba algo de personal para la atencion en playa. La habitacion bien. Solo que nos toco cerca de donde hacen la variedad y el ruido si molestaba. En general todo bien, es una bahia hermosa, por eso repetimos en regresar este año.
Por el precio es un buen lugar, sin embargo si se compara con otros hoteles de la talla, si le faltan cositas. El agua de la alberca principal esta HELADA, la comida que ofrecen es muy básica y con pocas opciones y les falta mucho personal en el área de restaurante, tienen de 1 a 2 meseros disponibles lo que no es suficiente para todos los huespedes. Sin embargo la estancia es agradable si no eres una persona muy exigente, el lugar donde está ubicado el hotel es muy bonito y pequeño, por lo que la playa es súper tranquila. Los shows nocturnos que el hotel ofrece son muy buenos y las cenas en el restaurante a la carta son deliciosas.
Buena comida, buen servicio de parte de todo el personal, el show genial y mis hijos se la pasaron muy contentos en el kids club. Las habitaciones comodas, limpias y geniales.
Esta hermoso y super tranquilo solo les faltaria mejorar el sabor de la comida todo lo demas exelente
ana
Stayed 2 nights in Feb 2025
Verified
8/10 Good
Zhayra Yazarett
Aug 12, 2024
Liked: Staff & service
Es un lugar placentero dirigido en especial al público joven.
Me pareció limitado el menú pero la comida fue deliciosa.
La atención es buena y la bahía es hermosa.
Muy buen Hotel. El servicio de atención muy bien , solo un inconveniente en la cortecia de lancha que se arreglo. La comida con muy buen sazon y muy rica. El espectaculo nocturno muy bien. El detalle en la habitación (una botella de vino de bienvenida) Superrr bien. Agrdecer a todo el personal por su amabilidad. Espero muy pronto volver
JORGE LUIS
Stayed 2 nights in Aug 2024
Verified
6/10 Okay
Verified traveler
Feb 11, 2022
Mejorar la atención al huésped
Bien, me gustaría que mejoren la atención al huésped por parte de todo el personal