Hotels near LVR Clinic Cologne Merheim

"It was good. Good selection at breakfast. Clean and quiet."

"Gorgeous room. Great view. Comfortable bed. Great location. Really enjoyed our stay despite a couple of downsides: We needed a bed for a teenager, despite impressions from our booking that it might be a proper bed, it was a cot that was rolled in. incredibly long time to get hot water in bathroom, very wasteful. With all the restaurants in the hotel, it would be nice if there were a place just to get coffee in the AM. "

"Solid, budget hotel. Perfect for my work trip. No desk in the room."

"Everything oké "

"I have stayed at the Dorint multiple times in the past and have always looked forward to returning, which makes this experience particularly disappointing. Upon check-in, I was assisted by Corinna Submann, and the interaction was unprofessional and unwelcoming. I felt as though I was being accused of attempting to underpay for my room due to the reservation showing one person. Prior to arrival, I had messaged the hotel indicating that there would be two guests and that I required two beds. The room I was initially assigned was a superior room with only one bed. As I was traveling with a coworker, this was not acceptable. I returned to the front desk and was downgraded to a smaller room with two beds. The interaction at the desk during this exchange was again unfriendly. I had booked and paid for what I understood to be a higher-category room and requested a credit to reflect the downgrade and the fact that the room did not meet the expectations of my reservation. I was told this was not possible and that it was Expedia’s responsibility. After spending several hours communicating with Expedia, they informed me that any refund or adjustment was the hotel’s responsibility. No resolution was offered. In addition to the room issues, several aspects of the hotel were below the standard I expect from a four-star property: - The main entrance door was not functioning. - Lobby furniture had been removed. - Tiles in common areas were cracked and in poor condition. "

"Room was basic and not clean. We were told WiFi was available, it wasn’t. We booked and paid extra for a business room, we were given a standard room and refund was refused by the hotel. Not a bad location for getting to cologne city centre."

"The hotel in general was okay. However, the bed was not hygenic. Both my wife and I have many bed bug bites. I am itchy all over and so is my wife. A shame really as staff was friendly. At the moment I will not ever use Ibis again due to the bed bugs."

"Very friendly staff and the room had the required amenities "

"There were a few bugs in the bathroom. I think silverfish? Also a centipede like bug. Shower is awkward. The doors close oddly and water leaked everywhere. Also, no shelves etc in shower for products. Close to a main train line. "