Verified
8/10 Good
Danielle
Jan 8, 2024
Liked: Staff & service, property conditions & facilities, room comfort
Danielle
Stayed 1 night in Jan 2024
Keola Hotel
3.5 star property
Unwind by the pool or dance through the night. Enjoy convenient amenities like luggage storage to make your stay stress-free.
Choose dates to view prices
Photo gallery for Keola Hotel
Near Kuta Beach, Keola Hotel offers a vibrant retreat with a nightclub, spa, and two pools. Relax in the garden or enjoy meals at the restaurant; take advantage of dry cleaning/laundry services and express check-in for added convenience.
Reviews
6.06.0 out of 10
Popular amenities
- Pool
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
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Policies
Check-in
Check-in time starts at 2 PM
Express check-in available
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Renovations and closures
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: IDR 100000.0 per stay
We have included all charges provided to us by the property.
Optional extras
- Fee for continental breakfast: approximately IDR 50000 per person
- Airport shuttle fee: IDR 200000 per person (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Frequently asked questions
Does Keola Hotel have a pool?
Yes, this property has an indoor pool and an outdoor pool.
Is Keola Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Keola Hotel?
Check-in begins at 2 PM. After-hours check-in is not available.
What time is check-out at Keola Hotel?
Check-out is at noon.
Does Keola Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of IDR 200000 per person applies.
Where is Keola Hotel located?
Located in Downtown Kuta, this spa hotel is within a 5-minute walk of Poppies Lane II and Beachwalk Shopping Center. Kuta Beach and Legian Beach are also within 1 mi (2 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
7.0
Staff & service
6.0
Property conditions & facilities
Rating 10 - Excellent. 0 out of 2 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 2 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 2 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 2 reviews
2 - Terrible
0
Reviews
Verified
4/10 Poor
Nicola
Jan 2, 2024
Disliked: Property conditions & facilities
Deludente
Hotel tenuto abbastanza male rispetto a quello che sembra dall'esterno. Non c'è lo specchio in bagno (per cui non ci si può radere se non usando un proprio specchio il telefonino), il frigorifero in camera non funzionava e non hanno voluto cambiarlo, anche la luce nell'antibagno (dove c'era lo specchio) non funzionava e non hanno voluto cambiarla. Non c'è un armadio dove mettere i vestiti ma una sorta di mobiletto su cui poggiare gli indumenti e un'asta con delle stampelle. Le pareti dove c'è il condizionatore tutte umide con accenno di muffa. Uniche note positive: personale gentile che fa le pulizie a richiesta (ma parla poco e male inglese) e posizione abbastanza centrale
Nicola
Stayed 8 nights in Dec 2023