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"The breakfast was always good, the pool did need more lounges for guest and maybe having staff go to the people on the lounges to order drinks rather than going up to the bar. Pillows in room could have been better softer and bed was a little hard maybe a softer topper on the bed"

"Excellent hospitality and wonderful location in Kuta. The suite was also very beautiful and comfortable."

"We loved our stay at the Hard Rock Hotel Bali. From the moment we arrived, the front door staff, concierge, security, and bell staff were incredibly friendly, helpful, and welcoming. Nothing was ever too much trouble. The cleaning staff provided excellent service and maintained very high standards throughout our stay. Our garden room was well equipped, clean, and spacious, with excellent air conditioning, making it very comfortable to relax in. We also found the Discova third-party tour operator located at the hotel to be very informative and helpful. They planned our trips well, and everything ran exactly as expected. The only minor drawback, and no fault of the hotel, is the heavy traffic around the hotel in the afternoons. A 20-minute walk can take up to an hour and a half by car, so walking is often the better option. Overall, a fantastic stay with outstanding staff and great accommodation. We would happily return."

"An older hotel that provides excellent customer. The staff are all very friendly; nothing seems too hard when it comes to looking after guests. We stay here often and have never had a bad experience. Strongly recommended."

"Amazing hotel with great friendly hospitable staff. The rooms were great and the location is excellent. Overall an amazing experience and would definitely recommend and go back when in Bali next. "

"Perfect stay with family and little ones fun for adults too where you can always keep an eye out on your little ones. Dining and shopping is everywhere and accessible. Very fun would recommend to other families and can’t wait to come back "

"We have the best room ever. It was on the lagoon. They treated us so well. They stocked our free mini bar everyday with water and juice and soda. We had all we needed. There was a variety of teas to use with the kettle they provided. They also supplied us with bug repellent. We had a lovely complimentary breakfast buffet everyday. It included food from several countries. I would recommend this resort to anyone. It is centrally located in town and on the beach. There is a boardwalk that trails all along the beach. We were in walking distance to restaurants and shopping. We ordered room service several times and it was delicious and fast and served well. Book your stay here and you will be pleasantly pleased. "

"All was very good "

"I like that the hotel is tidy and looks very cosy especially in the pool and restaurant area, they even clean your room everyday. The staffs are amazing, very friendly and helpful. "