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Vivo Hotel

2.5 star property
Travelers appreciate the convenience of free newspapers to stay informed while connecting to WiFi at this welcoming property with 24-hour front desk service

Choose dates to view prices

Vivo Hotel combines convenience with comfort. Guests enjoy in-room WiFi and attentive 24-hour front desk service. The smoke-free premises and complimentary newspapers ensure a practical, comfortable stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Vivo Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Vivo Hotel doesn't offer parking.

What time is check-in at Vivo Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Vivo Hotel?

Check-out is at noon.

Where is Vivo Hotel located?

Situated in Kuantan, this hotel is within 1 mi (2 km) of Kuantan City Mall and East Coast Mall. Masjid Negeri and Museum of Contemporary Art are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.0

Very Good

8.0

Cleanliness

6.8

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 7 out of 22 reviews
Rating 8 - Good. 8 out of 22 reviews
Rating 6 - Okay. 6 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

Reviews

Verified

4/10 Poor

Kee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Very disappointing

The room is terribly small. The door just missed the corner of the bed. There is no window. There is no space for the luggage. There is no where to put your belongings. Don’t expect a table for writing. I will never go near it again. The hotel operator should experience the stay himself or herself.
Stayed 1 night in Nov 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Great service but mediocre facility

Our arrival was greeted with broken lift and water outage although it have been rectified sometime later. Also we have been downgraded because of room unavailability. Staff at lobby were very polite and helpful. First thing I noticed when entering the room, absent of toilet paper. Some left over from previous guest (bottle water in fridge). Water pump is running noisy and shower drain is clogged. You may find restaurant and convenience store within walking distances. Free parking available at nearby food court if you don't mind a little walk. Overall the service by the staff is excellent but facilities and its quality lack in maintenance.
Stayed 1 night in Jun 2020
Verified

8/10 Good

Najiha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Dec 2019
Verified

10/10 Excellent

J.C.George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been staying at this place for a couple of years now and I find they have been consistent with their service level, cleanliness and comfort. The room is clean and the bed and pillows are comfortable. Even though my room faced the main road, I slept soundly with any noise interruptions from the traffic; I'm a light sleeper. There were ample food choices around the hotel and I liked the fact they gave dining suggestions (with photos) at the reception and in the lift.
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good, evwrgrhubsgem
Stayed 2 nights in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location close to town
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

JULIA

Liked: Cleanliness, staff & service, property conditions & facilities
nice and comfortable
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Chung Wei

潮濕味重，房間狹小，還算乾淨
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Yong

Liked: Property conditions & facilities, room comfort

Good Location

Room alittle bit small.but overall is ok.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Food Court gleich hinter dem Hotel, für fast alles andere braucht man ein Fahrzeug.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Peter

Average hotel with basic needs.

However, it is convenient with cheap hawker food around the vincinity.
Stayed 2 nights in Jun 2018
Verified

10/10 Excellent

EL Hadj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour agreable plusieurs restaurant aux allentours
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice accomodations, comfortable bedroom and bathroom (toilet)
Stayed 1 night in Mar 2018
Verified

8/10 Good

siti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strategic location, near to town and beach

Comfort room with affordable price. Strategic location, near to the town and the beach. Easy parking space
Stayed 1 night in Mar 2018
Verified

6/10 Okay

CHIN

Stayed 1 night in Jan 2021
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Verified

10/10 Excellent

Siti hajar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Verified

6/10 Okay

Chung Wei

Stayed 2 nights in Feb 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Verified

6/10 Okay

Tan

Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017