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Guest reviews

4.5/5 Wonderful
13 reviews
Guests rated this property 4.7/5 for cleanliness.

Choose dates to view prices

  • Chalet, 1 Queen Bed

    Room amenities

    • Sleeps 2
    • 1 Queen Bed
    More detailsChalet, 1 Queen Bed
  • Chalet, 2 Single Beds

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsChalet, 2 Single Beds

About this property

Royale Chulan Cherating Chalet

3-star spa hotel, walk to Cherating Beach
This smoke-free hotel features a full-service spa, a restaurant and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. All 78 rooms offer free WiFi, living rooms and LCD TVs. Free bottled water, showers and desks are among the other amenities that guests will find.
Royale Chulan Cherating Chalet offers 78 forms of air-conditioned accommodation with complimentary bottles of water and free toiletries. This accommodation offers separate living rooms and includes desks. LCD televisions are featured in guestrooms.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Follows regional sanitisation guidelines of Safe & Clean (Malaysia)
Disinfectant is used to clean the property

Social distancing

Social distancing measures in place
Guest rooms kept vacant for 24 hours between stays
Contactless check-out

Safety measures

Individually wrapped food options available for breakfast
Hand sanitiser provided
Masks available
Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MYR 20 for adults and MYR 12 for children
  • 1 restaurant

Things to do

  • Full-service spa

Family friendly

  • Mini-fridge
  • Separate living room

Conveniences

  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Malay

Spa

  • 3 treatment rooms
  • Couples treatment room(s)
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Shower
  • Towels

Entertainment

  • LCD TV

Food and drink

  • Free bottled water
  • Mini fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Separate living room
  • Separate sitting area

Policies

Check-in

Check-in between 3:00 PM and midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 20 for adults and MYR 12 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Disinfectant is used to clean the property.
  • Personal protective equipment, including masks, will be available to guests.
  • Contactless check-out is available.
  • Individually wrapped food options are available for breakfast.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.
  • The property affirms that it follows sanitisation practices of Safe & Clean (Malaysia) guidelines.

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Can I cancel my reservation for free at Royale Chulan Cherating Chalet and receive a full refund?
Yes, Royale Chulan Cherating Chalet offers free cancellation on select room rates, because flexibility matters! Please refer to Royale Chulan Cherating Chalet cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Royale Chulan Cherating Chalet?
As of Jul 13, 2020, prices found for a 1-night stay for 2 adults at Royale Chulan Cherating Chalet on Jul 20, 2020 start from P2,459, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
Self-parking is free at this property.
What time is check-in at this hotel?
Check-in is from 3:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at noon.
Where is this property located?
Situated near the beach, this spa hotel is within a 5-minute walk of Balok Beach and Cherating Beach. Bukit Pintu Gerbang and Cherating Turtle Sanctuary are also within 2 miles (3 km).

Guest reviews

Overall score and ratings for Royale Chulan Cherating Chalet

4.5
Wonderful
5 - Excellent
7
4 - Good
5
3 - Okay
1
2 - Mediocre
0
1 - Poor
0
4.7
Cleanliness
4.5
Service and Staff
4.3
Amenities
4.5
Property condition

3/5

  • Liked: Cleanliness, staff & service, property conditions & facilities
  • Disliked: Room comfort
Great property spoiled by inadequate soundproofing

Very good staff, clean new rooms and good location near beach. Unfortunately stay was spoiled by very poor soundproofing between adjacent rooms and families with babies on both sides.

Stayed 1 night in Feb 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value, close to the beach

This place is really nice! It’s a new hotel/chalet and very close to the beach. The rooms are cleaned everyday and there is a decent breakfast in the morning.

Stayed 5 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location was amazing. Nicely built chalets and loved the room. A tranquil location. The staff are amazing, warm and friendly. The breakfast was good however they can add some local varieties to make it even better. Overall it was a lovely place.

Stayed 2 nights in Dec 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is very good, near to the beach, surround with nice food shops especially at night with the Ikan Bakar menu. The chalet is a new property, very clean & peaceful. The room size very big, c/w living room & sofa bed, attached with toilet & bathroom. Full set of amenities. Staff very friendly. Thank you to the front counter, Ms Diha who are always smile & assist us during our check - in & stay. We totally felt like at home & definitely will come back soon

Stayed 1 night in Oct 2019