Aparthotel

THE FACE Suites Hotel

Property class: 5 and above

Choose dates to view prices

Located close to Petronas Twin Towers and KLCC Park, THE FACE Suites Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy lunch, dinner, light fare, and international cuisine. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
The current price is P5,865
P6,488 total
includes taxes & fees
Sep 23 - Sep 24

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for One Bedroom Superior

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Superior

  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe

In-room safe, desk, laptop workspace, blackout drapes

One Bedroom Deluxe

  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Superior

In-room safe, desk, laptop workspace, blackout drapes

Two Bedroom Superior

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom

A modern living room with a grey sofa, a flat-screen TV, and a bookshelf. There is a dining area with a table and chairs, and a kitchen in the background.

Deluxe Room, 1 Bedroom

  • 82 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

A modern hotel room with a bed, a sofa, a dining area, and a TV.

Superior Room, 1 Bedroom

  • 79 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

A modern living room with a grey sofa, a coffee table, and a TV mounted on the wall. There is a bookshelf with decorative items and a door leading to a laundry area.

Premier Room, 1 Bedroom

  • 96 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Bedrooms

A modern hotel room with a bed, a sofa, a dining area, and a TV.

Superior Room, 2 Bedrooms

  • 95 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room, 2 Bedrooms

A modern hotel room with a bed, a sofa, a dining area, and a TV.

Deluxe Room, 2 Bedrooms

  • 98 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Premier Room, 2 Bedrooms

A modern office with a desk, chair, and bookshelves.

Premier Room, 2 Bedrooms

  • 123 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for One Bedroom Grand Premier

A modern hotel room with a large bed, two bedside tables with lamps, a desk with a chair, and a large window offering a view of the sky.

One Bedroom Grand Premier

  • 101 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, 1 Bedroom

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Superior Twin Room, 1 Bedroom

  • 79 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room, 1 Bedroom

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Deluxe Twin Room, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Bedrooms

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Superior Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Bedrooms

A hotel room with two beds, a nightstand with a lamp, and a view of the street through a window with curtains.

Deluxe Twin Room, 2 Bedrooms

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed
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About the neighborhood

Located in Golden Triangle, a neighborhood in Kuala Lumpur, THE FACE Suites Hotel is in a shopping district. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore KLCC Park and Batu Caves. Check out an event or a game at Bukit Jalil National Stadium, and consider making time for Berjaya Times Square, a top attraction not to be missed. Visit our Kuala Lumpur travel guide
View more Aparthotels in Kuala Lumpur
Map
Lobby 1,1020 Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • A suspension bridge in a lush green forest with a cityscape in the background.
    Kuala Lumpur Forest Eco Park
    3 min walk - 0.3 km
  • The Petronas Twin Towers illuminated at night with reflections on the water.
    Suria KLCC Shopping Centre
    12 min walk - 1.0 km
  • The Petronas Twin Towers and a bridge in Kuala Lumpur.
    Petronas Twin Towers
    14 min walk - 1.2 km
  • A modern urban park with a winding water feature, surrounded by high-rise buildings and lush greenery.
    KLCC Park
    14 min walk - 1.2 km
  • A multi-tiered tower with illuminated platforms, surrounded by a cityscape at night.
    Kuala Lumpur Tower
    19 min walk - 1.6 km

Getting around

  • Bukit Nanas Station
    3 min walk
  • Kuala Lumpur Sultan Ismail Station
    16 min walk
  • Kuala Lumpur International Airport (KUL)
    47 min drive

Restaurants

  • Wariseni
    4 min walk
  • Cafe: In House
    3 min walk
  • Deepblue
    1 min walk
  • The Morning After
    5 min walk
  • Laman Baginda
    4 min walk

About this property

THE FACE Suites Hotel

  • Luxury aparthotel near Petronas Twin Towers
  • Located close to Kuala Lumpur Tower and Suria KLCC Shopping Centre, THE FACE Suites Hotel provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. At the two on-site restaurants, enjoy lunch, dinner, light fare, and international cuisine. In addition to a bar and a gym, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • 2 outdoor pools and a children's pool
    • Valet parking (surcharge), ATM/banking services, and a 24-hour front desk
    • Concierge services, a front-desk safe, and an elevator
    • Luggage storage
    • Guest reviews speak highly of the pool and helpful staff
  • Room features
  • All 200 rooms include comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • Extra amenities include:
    • Showers, bidets, and hair dryers
    • 42-inch LED TVs with satellite channels
    • Kitchenettes, full-sized refrigerators/freezers, and dishwashers

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Property amenities

Pool/Spa

  • 2 outdoor pools

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 40 per day)
  • Valet parking on site (MYR 40 per stay)
  • Wheelchair-accessible parking available

Family friendly

  • Children's pool

Restaurants on site

  • Cafe iL Viso
  • Deep Blue

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: MYR 110 per night

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room

Entertainment

  • 42-inch LED TV with satellite channels

Outdoor areas

  • Rooftop terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk

Location highlights

  • In a shopping district
  • In the city center

Things to do

  • Children's pool
  • Gym

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 200 units
  • 51 floors
  • Soundproofing

Policies

Check-in

Check-in time starts at 3:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:

Turn off the lights, lock the doors, and return the keys

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for MYR 110.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 40 per day
  • Valet parking fee: MYR 40 per stay
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
All guests must show a valid passport. This is the only form of identification that is accepted at this property.
The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Frequently asked questions

Does THE FACE Suites Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at THE FACE Suites Hotel?

As of Sep 19, 2026, prices found for a 1-night stay for 2 adults at THE FACE Suites Hotel on Sep 23, 2026 start from P5,865, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is THE FACE Suites Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 40 per day. Valet parking is available for MYR 40 per stay.

What time is check-in at THE FACE Suites Hotel?

Check-in begins at 3:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at THE FACE Suites Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is THE FACE Suites Hotel located?

Located in Golden Triangle, this luxury aparthotel is within a 15-minute walk of Kuala Lumpur Forest Eco Park, Petronas Twin Towers, and Suria KLCC Shopping Centre. KLCC Park and Pavilion Kuala Lumpur are also within 1 mi (2 km). Bukit Nanas Station is only a 3-minute walk and Dang Wangi Station is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

THE FACE Suites Hotel Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 1006 out of 1777 reviews
Rating 8 - Good. 514 out of 1777 reviews
Rating 6 - Okay. 135 out of 1777 reviews
Rating 4 - Poor. 73 out of 1777 reviews
Rating 2 - Terrible. 49 out of 1777 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Excellent hotel great location
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Room was clean and the staff kept it that way. Very nice location.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room size and amenities were very good
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Food was really good and fresh, rooms are spacious and the view of the pool is amazing.Worth the money
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love the apartment style hotel room: spacious, clean, beds are comfortable, bathroom is spacious. Breakfast buffet was great. Hotel location is good, walking distance to shopping centres and night market. Check in and out were fast.
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Great Stay!

It was a good visit and the pool was amazing!
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
At the Faces hotel the room was good but the hot water is really hot so you need to be careful. The breakfast was an average. Location was great
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
A truly outstanding stay — the hotel excels in both comfort and service. The rooms are exceptionally spacious, providing a sense of luxury and relaxation that is hard to find. The swimming pool is a standout feature, beautifully maintained and ideal for unwinding after a long day. Service throughout the hotel was impeccable, with staff demonstrating professionalism, attentiveness, and genuine hospitality. Every aspect of the experience was delivered to a high standard, making this a property I would highly recommend and gladly return to.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I love everything The room has 2 bedrooms This is the best experience I ever have
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Excellent room, clean and spacious! Close to KLCC Suria (shopping and food) Good breakfast and friendly staff
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, communication
Massive apartment room. Nice and clean and very comfortable. Supplied bottles of water every morning which is a life saver
Stayed 4 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, check-in, communication, listing accuracy
The rooms are clean and it's pretty good value for the money. 5 star hotel rating is a bit generous considering the amenities are not that superb, and staff range from very friendly and helpful to a bit confused.The area is fairly central which is nice. Elevators are slow, especially to the pool, but it's not the biggest deal. Speaking of the pool, it's cool but rather crowded.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We just finished an unbelievable time in Kuala Lumpur. The Face Suites was a solud part of our time there. The rooftop infinity pool was one of our favourite memories.
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Liked: Amenities
Clean and nice
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent apartment and location for a family of 3 adults. Would stay again.
Stayed 5 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Communication
The room was clean and spacious. Breakfast was great. The location was central and the towers were in walking distance. Unfortunately the infinity pool was crowded and very cold which was not great given that the weather was chilly.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, communication
Stunning views, clean pool and friendly staff. Cannot say anything bad about this place- would definitely stay again and recommend to others.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Amazing service and location
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed having a microwave fridge and eashing machine in the rrom loved the lay out. Staff was very efficient and helpful. Clean environment. The pool with a picturesque view. This place gives appartment vibes. Good location. Near station
Pool view
Gym
Bedroom 1
Pool view
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent suites, views and location for the price! The Malaysian satay in the rooftop restaurant is the best in KL!
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We enjoyed our stay and the infinity pool was amazing especially at night . The staff were friendly and they have a good breakfast. Will stay here again nextime .
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great , staff are friendly and super helpful
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
I have stayed at Face apartments a number of times and have always received excellent service
Stayed 1 night in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
The property is so beautiful and luxurious. Walking distance to many of the attractions.
Stayed 4 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, communication
The room was clean, functional, and tidied daily. While not the most luxurious, it was spacious enough for a comfortable stay. The pool and gym facilities were quite nice, and overall, the property is well-suited for a short visit of a few days. The reception and concierge staff were exceptionally polite and accommodating. My first assigned room had some issues—specifically, the bedroom air conditioning wasn't working properly, and the unit itself appeared worn, with stained floors and surfaces. When I raised these concerns, management first attempted to resolve the problems and then promptly moved me to a different unit.
Stayed 4 nights in Feb 2026