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Shangri-La Hotel - Kuala Lumpur

Star Rating
5 out of 5

Information

Reviews

4.6 / 5Exceptional
2,037 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Kuala Lumpur Tower
    11 min walk
  • Popular Location
    Kuala Lumpur Convention Centre
    12 min walk
  • Popular Location
    Petronas Twin Towers
    12 min walk
  • Airport
    Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Choose dates to view prices

Book online or call:

1 800 1 114 2468
  • Deluxe Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Executive Room, 2 Single Beds

    Room Amenities

    • City view
    • Sleeps 2
    More details
  • Executive Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Horizon Club, Executive Room, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Horizon Club, Executive Room, 2 Single Beds

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Family Suite, 1 King Bed (Premier)

    Room Amenities

    • Sleeps 2
    More details
  • Executive Suite, 1 King Bed

    Room Amenities

    • City view
    • Sleeps 3
    More details
  • Premier Suite, 1 King Bed (Selection)

    Room Amenities

    • City view
    • Sleeps 3
    More details

About this area

Kuala Lumpur

Located in Kuala Lumpur's Kuala Lumpur City Centre neighbourhood, Shangri-La Hotel - Kuala Lumpur is in the city centre and near a metro station. Kuala Lumpur Tower and Petronas Twin Towers are notable landmarks, and travellers looking to shop may want to visit Pavilion Kuala Lumpur and Berjaya Times Square. Travelling with kids? Don't miss Kuala Lumpur Bird Park and Aquaria KLCC. Our guests appreciate the hotel's location for the nightlife. It's also convenient for public transport: Bukit Nanas Station is 5 minutes by foot and Dang Wangi Station is 7 minutes.

What's nearby

  • Popular Location
    Kuala Lumpur Tower - 11 min walk
  • Popular Location
    Kuala Lumpur Convention Centre - 12 min walk
  • Popular Location
    Petronas Twin Towers - 12 min walk
  • Popular Location
    Aquaria KLCC - 13 min walk
  • Popular Location
    Suria KLCC Shopping Centre - 13 min walk

Getting around

  • Kuala Lumpur Sultan Ismail Station - 3 min drive
  • Bukit Nanas Station - 5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.) - 46 min drive

About this property

Shangri-La Hotel - Kuala Lumpur

Family-friendly Kuala Lumpur hotel in Kuala Lumpur City Centre, near Kuala Lumpur Tower
Along with a full-service spa, this hotel has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site. All 662 rooms feature thoughtful touches such as bathrobes and slippers, plus free WiFi, free wired Internet and LCD TVs with satellite channels. Guests will also find 24-hour room service, minibars and premium bedding.
Shangri-La Hotel - Kuala Lumpur offers 662 forms of air-conditioned accommodation with minibars and laptop-compatible safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and complimentary toiletries.
This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.
In addition to a full-service spa, Shangri-La Hotel - Kuala Lumpur features an outdoor pool and a health club. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include A poolside bar and A bar/lounge. A computer station is located on-site and wireless Internet access is complimentary.
15 meeting rooms are available. This luxury hotel also offers a kids' pool, a hot tub and a sauna. Complimentary self-parking is available on-site.
Shangri-La Hotel - Kuala Lumpur has designated areas for smoking.
An outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including hydrotherapy and reflexology.

Policies

Check-in

Check-in between 2 PM - 10 PM
Early check-in subject to availability
Express check-in

Special check-in instructions

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 116.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 400 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: MYR 98 per person (approximately)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 116.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation. One child aged 11 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guest rooms. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Shangri-La Hotel Kuala Lumpur
  • Shangri-La Kuala Lumpur
  • Shangri La Kuala Lumpur
  • Shangri La Hotel Kuala Lumpur
  • Shangri La Kuala Lumpur
  • Shangri-La Hotel - Kuala Lumpur Hotel
  • Shangri-La Hotel - Kuala Lumpur Kuala Lumpur
  • Shangri-La Hotel - Kuala Lumpur Hotel Kuala Lumpur

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: MYR 98 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free cots/infant beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • Chinese
  • English
  • Japanese
  • Malay

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Spa

  • Body treatments
  • Hydrotherapy
  • Massages
  • Reflexology
  • Sauna
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • TV/satellite channels
  • LCD TV
  • premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

Nearby things to do

Activities

  • Golf
4.6

Exceptional

5 - Excellent
1,408
4 - Good
511
3 - Okay
77
2 - Mediocre
20
1 - Poor
21
4.7
Cleanliness
4.7
Service and Staff
4.5
Amenities
4.5
Property condition

5/5 Excellent

Excellent location and friendly staff. Always a warm welcome on return to the hotel. Rooms where a good size and there was plenty of amenities

Stayed 3 nights in Nov 2019

5/5 Excellent

Stayed 2 nights in Sep 2018

5/5 Excellent

I like the old style rooms comfortable and luxurious. The TV system needs to be updated as the screens are grainy and not clear. The staff are all excellent. I made a remark about the reception as people were queue jumping, but the reception assured me they would address this issue. Thank you for the complimentary taxi back to Airport. All in all well recommended and I would like to stay at the Shangri-La KL again.

Stayed 3 nights in Nov 2019

5/5 Excellent

This was one of the best hotel stays we have ever had. Couldn’t wait until the end of a long sightseeing day to get back to the hotel and unwind. The staff was the most friendly and helpful anywhere. Can’t wait to stay again!

Stayed 3 nights in Nov 2019

4/5 Good

Stayed 2 nights in Nov 2019

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