Verified
6/10 Okay
Verified traveler
Jan 27, 2019
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Verified traveler
Stayed 2 nights in Jan 2019
Hotel Reno
2.0 star property
Experience hassle-free accommodation just steps from Pavilion Kuala Lumpur, where quick check-in processes and contemporary amenities await travelers
Choose dates to view prices
Photo gallery for Hotel Reno
Hotel Reno sits in central Kuala Lumpur, providing a comfortable base with practical amenities that matter. Guests connect with in-room WiFi, park with ease nearby, and appreciate the flexibility of express check-in and 24-hour front desk service.
Reviews
5.65.6 out of 10
Popular amenities
- Parking included
- Free WiFi
- Air conditioning
- Room service
- Housekeeping
- 24/7 front desk
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Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
No pets and no service animals are allowed at this property
Frequently asked questions
Is Hotel Reno pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Reno?
Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Reno?
Check-out is at noon.
Where is Hotel Reno located?
Located in the heart of Kuala Lumpur, this hotel is 2.6 mi (4.2 km) from Berjaya Times Square and 2.9 mi (4.7 km) from Pavilion Kuala Lumpur. KLCC Park and Kuala Lumpur Tower are also within 6 mi (10 km). Pandan Jaya Station is 18 minutes by foot and Maluri Station is 21 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0
Cleanliness
8.0
Amenities
6.6
Staff & service
6.6
Property conditions & facilities
Rating 10 - Excellent. 0 out of 5 reviews
10 - Excellent
0
Rating 8 - Good. 2 out of 5 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 5 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 5 reviews
4 - Poor
1
Rating 2 - Terrible. 1 out of 5 reviews
2 - Terrible
1
Reviews
Verified
4/10 Poor
Siow
Aug 21, 2022
Disliked: Cleanliness, staff & service
Bad order from hotels.com
This website didn't capture my order, my check-in wasn't in their system when I reached there. and I need to order another time with higher price. The owner claims that their hotel is no longer subscribing to any OTA. Kindly update your policy and terms with these out listed hotels
Siow
Stayed 2 nights in Aug 2022
Verified
2/10 Terrible
Tharshana
Aug 19, 2022
Tharshana
Stayed 1 night in Aug 2022
Verified
8/10 Good
Ngeo
Sep 25, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ngeo
Stayed 1 night in Sep 2020
Verified
8/10 Good
Verified traveler
Mar 21, 2019
Liked: Staff & service, amenities, property conditions & facilities
Verified traveler
Stayed 2 nights in Mar 2019