Does THE FACE Style Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–10:00 PM.

Is THE FACE Style Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at THE FACE Style Hotel?

Self parking is free at this property.

What time is check-in at THE FACE Style Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at THE FACE Style Hotel?

Check-out is at noon. Late check-out is available for a fee.

Where is THE FACE Style Hotel located?

Located in Golden Triangle, this hotel is within 1 mi (2 km) of Petronas Twin Towers, Suria KLCC Shopping Centre, and KLCC Park. Pavilion Kuala Lumpur and Berjaya Times Square are also within 2 mi (3 km). Bukit Nanas Station is only a 4-minute walk and Dang Wangi Station is 6 minutes.

THE FACE Style Hotel Reviews, Deals & Photos 2025

About the neighborhood

Located in Kuala Lumpur, THE FACE Style Hotel is in the city center. Suria KLCC Shopping Centre and Pavilion Kuala Lumpur are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Berjaya Times Square. Looking to enjoy an event or a game while in town? See what's going on at Bukit Jalil National Stadium.

Visit our Kuala Lumpur travel guide

10/10 Excellent

Ruben

Jul 28, 2025

Liked: Cleanliness, amenities

Very professional and efficient!!! Best hotel!!!

Stayed 4 nights in Jul 2025

10/10 Excellent

Nicholas

Jun 19, 2025

Liked: Cleanliness, amenities, property conditions & facilities

Large two bedroom two bath room. Staff was friendly and helpful. Our room, on the A side didn’t have a great view, but up on the top floor you can see the KL skyline. Room came with a combo washer/dryer which was beneficial to have.

Stayed 4 nights in Jun 2025

8/10 Good

Mavinder

Jul 13, 2025

Liked: Cleanliness, property conditions & facilities

Property was good but service was lacking. Lobby was always packed and staff were a little inexperienced. Rooms were big and clean. Lifts were an issue as we had to wait at least 4nto 5 mins for a lift to go down and tge pool area on level 51 was beautiful but packed at all times and the water was a litle cloudy. Overall a good stay but just need a little management improvements

Stayed 5 nights in Jul 2025

10/10 Excellent

Yulia

Nov 25, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great decor and excellent restaurant

Stayed 2 nights in Nov 2024

10/10 Excellent

Bevis

Aug 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff is nice and helpful Swimming pool is gorgeous

Stayed 5 nights in Jun 2024

10/10 Excellent

Gerald

Nov 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Toller Pool am Dach :)

Stayed 3 nights in Nov 2024

8/10 Good

JINZHONG

Sep 26, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice location and walkable to nearby attractions in KLCC. Room is so comfortable at size and especially rooftop pool for great view. I like this hotel at all.

Stayed 3 nights in Sep 2024

10/10 Excellent

Webster

Nov 13, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was good

Stayed 3 nights in Nov 2024

4/10 Poor

Seyed Ehsan

Apr 3, 2025

Disliked: Cleanliness, staff & service

Paid for a 2-bedder (with two bathroom), though the hot water in the master room was not working and was not fixed.

Stayed 3 nights in Mar 2025

10/10 Excellent

Chin Jau

May 14, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Handy location.

Enjoyed our 9 nights stay.

Stayed 9 nights in May 2023

10/10 Excellent

rikko

Nov 10, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very comfortable, extraordinary view, fantastic swimming pool.

Stayed 1 night in Nov 2023

10/10 Excellent

Wagih G.

Jul 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing pool

The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night

Stayed 3 nights in Jul 2024

10/10 Excellent

Diana

Mar 12, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Love this place, All are new and clean. Best swimming pool with views

Stayed 2 nights in Mar 2023

10/10 Excellent

Kim

Jul 29, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

am pleasantly surprise on the size of the room and how everything is thoughtfully place for the occupier. very convenient location to every where

Stayed 2 nights in Jul 2023

10/10 Excellent

Kostyantyn

Jan 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveler

Mar 18, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to walk for food

A bit hard to find food on foot nearby but its an overall good hotel to stay. Clean

Stayed 2 nights in Mar 2023

10/10 Excellent

Lawrence

Oct 2, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

we were stranger and did not know what to expect... but the hotel accommodation and concierge staff made us feel safe and at home. imagine travelling for a vacation for 12 of your family...on a DIY arrangement. stressfull right! but with the staff of The Face Style Suites made it stress free...they were able to address my question and the service is beyond what we imagine. VIP at a low cost price.

Stayed 2 nights in Sep 2024

2/10 Terrible

Yaimar

Apr 1, 2025

Disliked: Cleanliness, staff & service, amenities

CHECK THIS …The staff wasn’t attentive, I lose my skirt at the pool and they literally did nothing to help me , I asked for recommendations for spa as long as the property doesn’t have any and they told me SORRY WE DONT KNOW, at the front desk they were very rude every time I needed to go asking for something even at the last minute of my stay, even when I called before leaving the room to the concierge to take my bags they took soo long to do it that even my taxi arrived i checked out with deposit in cash to be refunded and I still needed to wait 2 time for my bags, besides that since I arrived there they never cleaned the room even when the sign was to do it ! They cAme one time asking if I wanted something… I mean … overall such a bad experience, the pool is amazing and also the views, very comfortable room but besides that … i would never stay there again, not even if they pay me 🙂

Stayed 3 nights in Mar 2025

8/10 Good

TAN

Aug 1, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort stay but food is problem

This hotel is clean and comfort, but the problem is no convenient store around, and no nearby food

Stayed 2 nights in Jul 2023

10/10 Excellent

JaeWon

Aug 5, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

good !!

Stayed 3 nights in Aug 2023

10/10 Excellent

Peter

Jul 28, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We stayed at the face july 2024. The appartment was very good and clean. Beds were made every day. Location is very convenient for main atrractions in KL. Always a taxi just outside the hotel. THE POOL - is superb. Really infinity with the most insane view. Really dont think you get it better KL. In daytime not too many people, in the evening quite crowded for phototaking. But its understandable cause its so beautifull. Breakfast good. Station where they make eggs the way you want. All in all - very recommendable especially for location and an insane beautifull rooftop pool.

Stayed 3 nights in Jul 2024

6/10 Okay

WIlhelm S

Oct 25, 2023

Liked: Cleanliness, amenities

Perhaps need another year to properly functioning the setting... management matter

Stayed 2 nights in Oct 2023

8/10 Good

Valchandra

Mar 24, 2024

Liked: Cleanliness, property conditions & facilities

Enjoyed the spacious room and roof top pool accommodations. The room did have a few items missing upon inspection. There was a tea kettle for use but no tea cups or mugs. There were large bath towels in the bathroom but no face or hand towels for use. Overall, the staff was friendly during check in but we did notice a reluctance to provide information regarding food options as the restaurants on site did not open until 6PM at the earliest.

Stayed 1 night in Mar 2024

6/10 Okay

Deepak

Jan 8, 2025

Liked: Cleanliness, staff & service

Stayed in a suite for 3 nights. The rooms looked great and were very clean. There was a nice pool and deck on the top floors with a good view of the Petronas towers. While the whole vibe of the place was upmarket, the suite lacked some basic amenities. No "do not disturb" signs (the other rooms on the floor had an electronic display for it, but not the one I was in with my family). A washer-dryer but nowhere to hang the clothes. Big closets but not the most convenient for hanging up our clothes. A lack of hangers for towels and clothes in the bathrooms. A single remote controller for all 3 ACs in the suite. While I'm all for economizing on the amount of plastic used in remote controllers, it's a little annoying to go from room to room to change the temperature setting. And the "influencers" on the top floors gumming up the works. I suppose there is no getting away from them anywhere...

Stayed 3 nights in Dec 2024

6/10 Okay

Dana

Feb 23, 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Annoying

This hotel was 6th hotel in our Asia tour in February 2025. We chose it like most people because of good ratings and the pool deck. But it was overall disapointment. It could be so good hotel, only if..... Be aware that this property is at least 3 hotels / condominiums together. There is a big construction works in the next lot and some works done to access road along and we accidentaly ended in FACE, not Face Style reception. We were very rudedly sent next door. There were queue everywhere - reception, elevator... Pros: the room + bathroom was the biggest we had, nicely decorated, clean. Cons: the service. Queues for everything. 1 receptionist worked, 2 other were just looking. The pool was overcrowded and there were no towels. The deck was super wet and slippery (I understand, there were tons of people), but no one was there to at least wipe it off once in the while. No place to put your stuff. God forbids if you put your stuff on the plant pots because the floor is wet. Bathroom towels - we got only 2 for shower, no small ones for hands / face and my one had a stain on it.

Stayed 1 night in Feb 2025

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