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Cempaka Hotel by Majestic 13

3.0 star property
An urban retreat where tranquil gardens surround a refreshing swimming pool, while an elegant banquet space hosts memorable gatherings and celebrations

Choose dates to view prices

Cempaka Hotel by Majestic 13 offers a peaceful sanctuary near Berjaya Times Square. Travelers love the cooling pool amid garden surroundings after city exploration. The 24-hour front desk ensures assistance, and the banquet hall is perfect for special occasions.

Reviews

7.6 out of 10
Good

Popular amenities

  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Cempaka Hotel by Majestic 13 pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Cempaka Hotel by Majestic 13?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Cempaka Hotel by Majestic 13?

Check-out is at noon.

Where is Cempaka Hotel by Majestic 13 located?

Located in Taman Pertama, this hotel is steps from Taman Pudu Ulu, and within 3 mi (5 km) of Berjaya Times Square and Pavilion Kuala Lumpur. AEON Taman Maluri and Sunway Velocity Mall are also within 15 minutes. Maluri Station is only a 5-minute walk and Taman Pertama Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

8.0

Cleanliness

7.6

Location

7.4

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 6 out of 17 reviews
Rating 8 - Good. 5 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 2 out of 17 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Fair stay

Not bad for its class
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service
Quiet environment and has a convenient shop located next to this hotel. However, there was a chinese staff was quite unfriendly when I check in around 11.45pm. Not being trained professionally in hospitality industry and not patient in handling customer. Highlighted on the fridge was a bit small and unable to keep a birthday cake, no solution was provided. It as also seems malfunctioning. The worst part is there was someone knocking the room around 9am asking whether we need room service. This is totally unacceptable. Guest are sleeping inside, how can they did that and disturbing others? Lastly, the photos posted online as similar as what we see when we check in. No disparity and using photoshop software to beautify the photos to attract us to book and check in.
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveler

A hotel next to huge motor way

Another old hotel, cannot close your window properly, if you are staying next to motor way, you have to smell huge traffic of Maluri. The room was big and temperature was cool. A young staff who speak chinese language was not very helpful or kind. I did not see him later but hope I do not see him again in this hotel. Maybe he just had bad day . Anyway other staffs were kind and helpful. The swimming pool is kind of clean but again, it is facing the motorway, I had to smell smoke from cars while I was swimming. No wifi in some rooms, I had to use internet sitting next to the elevator.
Stayed 11 nights in Jul 2018
Verified

8/10 Good

YAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

CONVINIENT

CONVINIENT ME TO ATTEND LOCAL SEMINAR AT DWC.
Stayed 2 nights in Jun 2018
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good hotel

everything is nice.
Verified

10/10 Excellent

Engku Mohd Fazli

Liked: Staff & service, property conditions & facilities, room comfort
Your toilet was slippery
Stayed 1 night in Dec 2017
Verified

10/10 Excellent

Noor Fariza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay & Convenient

Great Stay!
Stayed 1 night in Jun 2017
Verified

2/10 Terrible

MOHD SURATMAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking toooo scary
Verified

6/10 Okay

Tong

Stayed 1 night in Jul 2022
Verified

8/10 Good

Mohd Azam

Stayed 2 nights in Feb 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Verified

8/10 Good

Hazizi

Stayed 1 night in Jul 2020
Verified

10/10 Excellent

aidie

Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Ruheil Fathein Md Radzi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Stayed 2 nights in Jul 2019
Verified

8/10 Good

siti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, room comfort