"Our recent stay in May 2026 was not so pleasant. Here are the things which the hotel needs to work on:
1) the sofa bed was not a proper sofa bed. Its merely a sofa which they would cover it in the bedsheet
2) there was a cigarette smell from the toilet
3) the kids play area at the kids pool is not properly maintained. The ground is covered with slippery mould and algae which is very disgusting
4) the kids pool water is dirty and not visibly clear
5) for the kids night camp, they blasted the loudspeaker and placed it directly next to where the kids are seated.
The hotel should make use of the space at the main lobby area/level1 to have more activities for families."
"Our request to check in early was not approved. This caused an inconvenience as we had requested this well before check in. And we were assinged a room where the safe was not working. This caused us even more inconvenience."
"Stay here overnight prior to my flight to KLIA. Some of the Cons ... Air Cond is barely functioning, tiles on floor is already splitting, food is pretty expensive and monotonous (vs outside choices). Pro: Close enough to KLIA, decent pool, close enough to town (if driving), OK environment."
"Overall i like the hotel, the bed and pillows was good, the only thing that i dont like is the wet floor after shower. The water went out from the shower area and made the bathroom floor all wet. "
"This property was clean and very comfortable bedding. Very close to the airport and near mall but an hour from the city centre. Very basic services room only but all we needed. Airport will rip you off charging 200 for a booked cab to get to hotel but it’s only 50 their money and 30 to the mall. Reception will organise a cab for you at real prices and the cab driver we got to the mall we used to get to the airport.."
"Cleaned rooms and facilities. Small and not a whole lot of activity options. A bit far from everything, but if you’re looking to relax it’s the right place."