"Great location, in walking distance from main parts of city. The only transport we used was Bolt from airport and back. Very clean. Has everything you need. Staff were helpful and polite. Breakfast was good. Only one fault was the mattress in our room was rock hard, we found it very difficult to sleep on. (Room 57). Friends recently stayed there in a different style room and said no issue with theirs. Other than that we would stay again but in a different type of room."
"Very clean hotel, close to airport. Good breakfast. Short train ride to beautiful historic downtown. Hotel has a shuttle to airport and train station.Love this location"
"Everything with this hotel was spot on. I would definitely stay there again. The room was one of the best we have stayed in with the most superb comfy beds."
"Very nice stay and staff. One of our tours was moved up from an 8 am departure to a 6 am departure, an hour before the breakfast buffet would open. The hotel was nice enough to pack two huge breakfast bags for us and have them at the front desk by 6. The hotel is located midway between Old Town and the Old Jewish Quarter, making it convenient for travelers who want to spend time in both."
"In a strange part of town just over the bridge to Kazimierez. Hotel was decent, staff was cold at best, somewhat rude at worst. The opposite of my usual experience in Krakow."
"Staff were very helpful and knowledgable, location excellent, very central. The room was spacious and clean however the bed was quite hard and the pillows weren’t comfortable."