Kollow Hotels

"If you like to have breakfast and didn't pay for it when made your reservation, you need to let them know the night before, otherwise you can't have breakfast even paying that morning because they calculate the breakfast by the number of reservations."

"All is good "

"Stayed here last year and rated excellent. Returned for that reason and one of the best parts is the rooms come with full air conditioning and a decent size refrigerator, is useful for keeping chilled wine and drinks. This time when I checked into room,no refrigerator. I enquired at reception and was told not all rooms had. This ,despite fact I pointed out fact that the room I booked stated a refrigerator in specification and the hotel's own website states ALL rooms have refrigerator. The attitude from the receptionist was non apologetic and basically deal with it and if not happy return next day and complain (guessing she couldn't be bothered dealing with it). I was swapped to another room next day but it was an inconvenience and soured the start of the holiday. Additionally I was charged the full rate on the first night for a room which didn't meet specification in addition to,zero apology."

"A nice hotel in a very nice city. Big room and a nice parking lot. Very nice staff and a very good breakfast. Highly recommended."

"Yes breakfast was fresh but variety is limited"

"The room were clean an the staff was nice and polite. We didn’t have breakfast, but they provided us with cutleries when we asked. The lights were very dim, maybe a bit too much. The rest was comfortable and nice. "

"Easy walk to the train / subway. Excellent breakfast, staff were very helpful. "

"Rooms are immaculately clean. Mini fridge ok but not cold. On arrival the lady on the desk was moody but all others have been lovely. Evening food at the restaurant was lovely but not a lot of choice on food or drinks and there was the 2 of us and 2 other people in there to eat. Such a shame as breakfast is amazing with lots to choose from, good quality and a completely packed out restaurant. "

"Convenient for a short stay. 30 minutes walk to the center. U & S Bahn stations are 7-8 minutes walk. Staff are welcoming & understanding. We’re satisfied with what we get."