Located close to West Town Mall, Hilton Garden Inn Knoxville Papermill Drive provides a grocery/convenience store, a terrace, and a firepit. The on-site restaurant, Garden Grille & Bar, offers breakfast, dinner, and happy hour. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75.00 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Children and extra beds
Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 16.00 for adults and USD 10.00 for children
Pet fee: USD 75.00 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Hilton Garden Inn Knoxville Papermill Drive have a pool?
Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.
How much does it cost to stay at Hilton Garden Inn Knoxville Papermill Drive?
As of May 22, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Knoxville Papermill Drive on Jun 7, 2026 start from P7,541, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton Garden Inn Knoxville Papermill Drive pet-friendly?
Yes, Hilton Garden Inn Knoxville Papermill Drive allows cats and dogs (limit 2 total). There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
How much is parking?
Self parking is free at this property.
What time is check-in at Hilton Garden Inn Knoxville Papermill Drive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hilton Garden Inn Knoxville Papermill Drive?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Hilton Garden Inn Knoxville Papermill Drive located?
Located in Bearden, this hotel is 2.6 mi (4.1 km) from West Town Mall and within 6 mi (10 km) of University of Tennessee and Knoxville Convention Center. Neyland Stadium and Thompson–Boling Arena are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff is attentive, accommodating, and professional. The facility is uber clean and comfortable. It is located in a convenient area to sooo many things in the Knoxville area. I truly enjoyed my stay while visiting the UT Medical Center.
Very clean and friendly staff. Bed and pillows were very comfortable. Only negative was our sun shade was stuck down and wouldn't go up. Blackout shade still worked though so not a big deal. TV mount was adjustable which was also great.
christopher
Stayed 1 night in Feb 2026
Verified
10/10 Excellent
Sara
Dec 14, 2025
Liked: Cleanliness, staff & service, amenities
The room was amazing. Very courteous Front desk workers.
Stayed here for a football game parents weekend. It was a great location. Very easy to get on campus we took an Uber, but they also provided shuttle service, which was great!