Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

Property class: 2.5

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
At Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG, you can look forward to a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. In addition to a 24-hour gym and a 24-hour business center, guests can connect to free in-room WiFi.
The current price is P7,381
P8,728 total
includes taxes & fees
Nov 2 - Nov 3

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite, 1 Bedroom

A hotel room with a bed, two bedside tables, a desk, a chair, and a window with curtains.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, two bedside tables with lamps, a nightstand, a chair, and a painting on the wall.

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, two bedside tables with lamps, a nightstand, a chair, and a painting on the wall.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Suite

A hotel room with a sofa, armchair, ottoman, a bed, a desk, and a lamp.

Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed OR 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom

A hotel room with a sofa, armchair, ottoman, a bed, a desk, and a lamp.

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

A hotel room with two beds, a desk with a chair, a lamp, and a window with curtains.

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

A hotel room with a large bed, two bedside tables with lamps, a nightstand, a chair, and a painting on the wall.

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

A hotel room with a large bed, two bedside tables with lamps, a nightstand, a chair, and a painting on the wall.

Standard Room, 1 King Bed, Accessible (Mobility, Comm, Access Tub)

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

A hotel room with a bed, two bedside tables, a desk, a chair, and a window with curtains.

Suite, 1 King Bed with Sofa bed, Mobility Accessible (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

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  • Pool
  • Parking included
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9.2 out of 10, Wonderful, 684 reviews
The price is P8,752
P10,350 total
includes taxes & fees
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About the neighborhood

Located in Bearden, a neighborhood in Knoxville, Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG is in the suburbs. Crescent Bend House & Gardens and Three Rivers Rambler are cultural highlights, and some of the area's attractions include Colston Center for the Performing Arts and Labyrinth. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena. Visit our Knoxville travel guide
Map
6324 Papermill Dr, Knoxville, TN, 37919

What's nearby

  • A cooking surface with raw meat and vegetables.
    West Town Mall
    2 min drive - 4.8 km
  • Bearden Antique Mall
    3 min drive - 2.7 km
  • Regal Cinebarre West Town Mall
    3 min drive - 5.5 km
  • West Hills Tennis Center
    3 min drive - 6.1 km
  • Regal Downtown West
    4 min drive - 6.8 km

Getting around

  • McGhee Tyson Airport (TYS)
    22 min drive

Restaurants

  • Twin Peaks
    11 min walk
  • Arby's
    14 min walk
  • Hawaiian Bros Island Grill
    12 min walk
  • Waffle House
    2 min walk
  • Brazeiros Churrascaria - Brazilian Steakhouse
    12 min walk

About this property

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG

  • Hotel near University of Tennessee
  • At Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG, you can look forward to a free breakfast buffet, a grocery/convenience store, and dry cleaning/laundry services. Free in-room WiFi is available to all guests, along with a 24-hour gym and a 24-hour business center.
  • Other perks at this hotel include:
    • An indoor pool
    • Free self parking
    • A front-desk safe, tour/ticket assistance, and a 24-hour front desk
    • Free newspapers, an elevator, and multilingual staff
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 90 individually furnished rooms boast thoughtful touches such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and free newspapers.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Bathrooms with hair dryers and shampoo
    • 42-inch HDTVs with premium channels
    • Wardrobes/closets, refrigerators, and microwaves

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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.4 out of 10, Exceptional, 1,002 reviews
The price is P7,656
P9,054 total
includes taxes & fees
Nov 1 - Nov 2
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,064 square feet of conference space
  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG on Nov 2, 2026 start from P7,381, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG located?

Located in Bearden, this hotel is within 3 mi (5 km) of Bearden Antique Mall, Tennessee River, and West Town Mall. West Hills Tennis Center and Third Creek Greenway are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Holiday Inn Express Hotel & Suites Knoxville West -Papermill by IHG Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 514 out of 824 reviews
Rating 8 - Good. 209 out of 824 reviews
Rating 6 - Okay. 55 out of 824 reviews
Rating 4 - Poor. 28 out of 824 reviews
Rating 2 - Terrible. 18 out of 824 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. Staff was very friendly, especially Catalina. Breakfast was great and cleanly everyday and parking was easy to get to.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well maintained building with knowledgeable staff, delicious breakfast and easy access in and out of the parking lot.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast nice rooms front desk excellent
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean rooms and property. excellent toiletries. great staff, very helpful. breakfast was a great mix of hot and cold options. the only negative was entry/exit into hotel parking lot from kingston pike. it was always busy making it difficult to get in and out.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is good Beds are comfy Rooms are clean Staff is nice
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was great. Great staff. Clean and comfy rooms. 10/10
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was great.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay and very clean and comfortable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern room / facilities. Breakfast was exceptional. Will stay again !
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff good breakfast
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was relatively clean and everything appeared to be maintained well.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable room. Easy access from the interstate but without the crowds and noise. Close to restaurants, grocery, shopping. Breakfast is always a nice touch although it was nothing amazing. Will stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms and the staff was extremely nice
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked last minute and late night. The manager at front desk was very welcoming and had all prepared as we arrived. Breakfast was good. Friendly staff. Big room (King) and good location for either downtown Knoxville or West Knoxville. Recommend!!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and the breafast buffet is better than most. We would stay there again but not have our room facing the freeway as you can hear cars all night long. Location was perfect for us to see our daughter at the University of Tennessee campus which is 4.5 miles away and easy drive.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, loved breakfast
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable and a very good breakfast
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in town for one night 7/25-26th. I can honestly say the girl at the front desk was an absolute gem! She is the epitome of perfect customer service and representation of your company. I spoke to her on the phone first, then in person. She had me laughing both times and was extremely helpful with our request. The rooms were spotless, bathroom was super clean, the beds and pillows extremely comfortable. Breakfast was a nice touch, food was prepared well. Only one complaint, there is a pancake maker instead of a waffle maker. Lol Great all around. Would definitely stay here again.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean rooms and good breakfast
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and nice staff.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Room clean, staff kind
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay – friendly staff
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was hot and fresh and well stocked, staff was very friendly and accommodating, plenty of parking and was safe and well let - room was very clean and I appreciate the fact that the beds had protective encasements on them.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was easy to access from the interstate. It was clean and the breakfast was good.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was kind and friendly, everything was clean, and the atmosphere was peaceful and comfortable — exactly what we were looking for. We truly enjoyed our stay!
Stayed 3 nights in Jun 2025