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Extended Stay America Suites Knoxville West Hills

2.5 star property
Convenient university-adjacent lodging with barbecue facilities and complimentary grab-and-go breakfast to start the day right near campus

Choose dates to view prices

Just minutes from the University of Tennessee, Extended Stay America Suites Knoxville West Hills offers practical comforts for travelers. Enjoy to-go breakfast, on-site laundry, in-room WiFi, outdoor grills for meals, and relax with a beverage in the lobby.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
The current price is P3,655
P4,322 total
includes taxes & fees
May 17 - May 18

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Desk, iron/ironing board, free WiFi

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Desk, iron/ironing board, free WiFi

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Bearden, a neighborhood in Knoxville, is home to Extended Stay America Suites Knoxville West Hills. Confederate Memorial Hall and Crescent Bend House & Gardens are local landmarks, and some of the area's activities can be experienced at Regal Downtown West and West Hills Tennis Center. Check out an event or a game at Neyland Stadium, and consider making time for Knoxville Zoo, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Knoxville travel guide
Map
1700 Winston Rd, Knoxville, TN, 37919

What's nearby

  • West Town Mall
    West Town Mall
    3 min walk - 0.3 km
  • The Hill at the University of Tennessee in Knoxville, Tennessee.
    University of Tennessee
    9 min drive - 16.1 km
  • Regal Downtown West
    9 min walk - 0.8 km
  • West Hills Tennis Center
    9 min walk - 0.8 km
  • Regal Cinebarre West Town Mall
    14 min walk - 1.2 km

Getting around

  • McGhee Tyson Airport (TYS)
    24 min drive

Restaurants

  • Raising Cane's Chicken Fingers
    9 min walk
  • King Gyro
    10 min walk
  • Jim 'N Nick's Bar-B-Q
    10 min walk
  • Starbucks
    8 min walk
  • LongHorn Steakhouse
    8 min walk

About this property

Extended Stay America Suites Knoxville West Hills

  • Hotel near University of Tennessee
  • Extended Stay America Suites Knoxville West Hills provides amenities like free to-go breakfast and laundry facilities. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • Free self parking
    • Smoke-free premises, coffee/tea in the lobby, and a front-desk safe
    • A vending machine, barbecue grills, and an elevator
  • Room features
  • All 72 rooms include comforts such as air conditioning, in addition to amenities like free WiFi.
  • More amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • 32-inch flat-screen TVs with premium channels
    • Kitchens, refrigerators, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 3 floors
  • Built in 1990
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Frequently asked questions

Is Extended Stay America Suites Knoxville West Hills pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Extended Stay America Suites Knoxville West Hills?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Extended Stay America Suites Knoxville West Hills on May 17, 2026 start from P3,655, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Extended Stay America Suites Knoxville West Hills?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Extended Stay America Suites Knoxville West Hills?

Check-out is at 11 AM.

Where is Extended Stay America Suites Knoxville West Hills located?

Located in Bearden, this hotel is within a 10-minute walk of West Town Mall and Regal Downtown West. Regal Cinebarre West Town Mall and West Hills Tennis Center are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Extended Stay America Suites Knoxville West Hills Reviews

7.0

Good

7.0

Cleanliness

8.4

Location

7.8

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 205 out of 615 reviews
Rating 8 - Good. 129 out of 615 reviews
Rating 6 - Okay. 104 out of 615 reviews
Rating 4 - Poor. 88 out of 615 reviews
Rating 2 - Terrible. 89 out of 615 reviews

Reviews

Verified

4/10 Poor

DANIELLE

Disliked: Staff & service, amenities, property conditions & facilities
It says breakfast but it’s just granola bars and coffee. The rooms aren’t updated at all. We paid for a queen bed and pull out saga but when we arrived the pull out sofa was broken so they gave me a roll away bed and still charged full price. It was supposed to be smoke free but smelled of cigarettes and marijuana. The location is its best feature. I wouldn’t book again though.
Stayed 1 night in May 2026
Verified

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was dirty. Floors were splitting. Shower didnt even work. Had to fix it so that we could shower. Found womens finger nail in hall way and in our room. No extra blankets for the fold out bed that was broken. There were cocroahes in the sink. Most disgusting place ive stayed in a long time. Wish I could have got my money back and went somewhere else.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Amy

Disliked: Cleanliness
There needs to be a warning for this hotel that there is no elevator. Also, entire hotel smelled like smoke. My rooms bedding, kitchen and bathroom were clean but the floor wasn’t clean, there was food embedded in the office chair and stains on the walls. Also there were cigarette butts and bags of garbage on the floor in the hallway.
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Diane-Larry

Disliked: Cleanliness, amenities, property conditions & facilities
Room looked clean but really wasn't when looking close. Bedding smelled terrible. No hair dryer. Towels were so small needed 2 to dry off. Breakfast terrible.
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bad Spot
Stayed 1 night in Apr 2026
Verified

4/10 Poor

Jeffery

Disliked: Amenities, property conditions & facilities
Continental breakfast
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Maili

Disliked: Cleanliness, staff & service, property conditions & facilities
They told me my room wasn’t ready and it was 6:00 pm so they put me in another room. The halls and room smelled so disgusting. Dirty handprints on the wall, shower floor dirty, stains on the wall, greasy fingerprints on the wall. Disgusting. I didn’t even feel comfortable sleeping in the bed so I brought my own blanket inside to sleep on top and cover the bed
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Victoria

Disliked: Cleanliness, amenities, property conditions & facilities
There was a hole in the sheets with lots of stains and one side of the bed was broken and felt like a sink hole. We could have gotten unlucky but I don’t think I would stay here again. The staff was very nice tho!
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Mark

Liked: Cleanliness
Disliked: Amenities
The staff were fine however I had to go to two or three different rooms to find a room that did not smell like smoke. There’s no smoking signs throughout the facility, but nobody abide by them.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Donny

Disliked: Cleanliness, amenities
Whole place smells. Door security latch locks after you leave the room and front desk person has tool that she used to unlock so apparently that happens a lot instead of just repairing!!! The heater was not plugged in and there were kinky lil hairs on a washcloth.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms, convenient to I40, friendly and helpful staff, your own little kitchen for people staying longer. The breakfast offering was just coffee and a granola bar, but we found a nearby place called Scrambled Jake’s that was very good before getting back on the road.
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Shailesh

Overpaid.
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Scott

Liked: Cleanliness
Disliked: Amenities
The place is decent and for the price is a good value if you just require a place to sleep. It is much better than the ones right off 75.
Stayed 1 night in Dec 2025
Verified

8/10 Good

angela

Liked: Cleanliness
Enjoyed!
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

LISA

Disliked: Cleanliness, amenities, property conditions & facilities
Upon check-in I learned there were no elevators so I had to carry my heavy suitcases upstairs. This property does not meet ADA standards. There is a heavy smell of marijuana in the hallways and the first room that I was assigned the smell got so bad in there that I had to change rooms and still place a towel under the door to prevent other smells from entering my room. The rooms were not very clean either. One of the evenings that I stayed here, around 2 o'clock in the morning there was a fight in the hallway with a woman screaming at the top of her lungs at her mate all the while he was yelling for his dog that got out. This is a no smoking property however it is not enforced and the entire lobby and hallways smell heavily of marijuana. This establishment would not be suitable for children unfortunately. I will not be staying at this establishment again. The staff did not seem to care that that there was not an elevator and would not answer me when I asked what they would do if I was wheelchair bound. They did not seem to care about the drug use either. The man that helped me switch rooms was accommodating to the best of his ability however there was a language barrier. Needless to say, I am disappointed and expected something better based off of the online rating and pictures.
Handprint on wall.
Headboard falling apart
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service
the staff is great!!
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Bradley

Liked: Cleanliness, amenities
Could hear a lot of people fighting on friday night, some intoxicated other people around, messed with sleep. Room is moderate to low quality, but not too bad considering the price.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Kay

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Price was good, but the room was very old. Counters and chair had nicks and damage. One kitchen drawer completely missing. kitchen sink dripped. A stove knob fell off on its own & couldn't be reattached. The security bar/latch on door was broken off. Bedside lamp had no bulb. There is no ice machine in this hotel. Sheets and towels were clean. A/C worked well. Front desk lady was friendly, available and helpful. Parking was free.
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Bert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Prepackaged food.
Stayed 1 night in Oct 2025
Verified

4/10 Poor

kenneth

Disliked: Cleanliness, property conditions & facilities, room comfort
I saw an accurate review too late. Had I not paid in advance, I would have hi tailed it out. Tons of smoke in the lobby and it got worse headed to the room. Our room initially smelled of paint, which I thought was a blessing. The smoke overpowered that paint in a hurry. Towels were either just folded again after animal bathing, or just naturally hairy. Wear your shoes at all times. For the first time ever I put a chair to help secure the door. I know it was not an expensive option, but since it was close to destination. Highly advise, KEEP LOOKING
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Barbie

Liked: Cleanliness
Location was good - check in was very seamless. Room was nice & very clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joe

Liked: Amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Thomas

Disliked: Amenities, property conditions & facilities
Fights in the corridors, smells like pee and cleaning solution. Mattresses are rough.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and cozy. It has a small kitchen. We didn't use it, but it's excellent.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Tom

Liked: Staff & service
Disliked: Property conditions & facilities
Not a nice hotel or room
Stayed 1 night in Sep 2025