Located in downtown Knoxville, this welcoming hotel offers a free daily manager's reception, a coffee shop, breakfast at three on-site restaurants, a seasonal outdoor pool, and in-room WiFi. The helpful staff consistently earns praise from visitors.
Downtown Knoxville, a neighborhood in Knoxville, is home to Embassy Suites by Hilton Knoxville Downtown. East Tennessee History Center and Bijou Theater are cultural highlights, and travelers looking to shop may want to visit Market Square and Bearden Antique Mall. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena. Visit our Knoxville travel guide
507 South Gay St, Knoxville, TN, 37902
What's nearby
Tennessee Theatre
1 min walk - 0.1 km
Market Square
1 min walk - 0.2 km
World's Fair Park
7 min walk - 0.7 km
Bijou Theater
3 min walk - 0.3 km
Knoxville Convention Center
6 min walk - 0.5 km
Getting around
McGhee Tyson Airport (TYS)
19 min drive
Restaurants
Downtown Grill & Brewery
2 min walk
Nama Sushi Bar - Downtown Knoxville
2 min walk
Tupelo Honey
3 min walk
K Brew
1 min walk
Clancy's Tavern & Whiskey House
2 min walk
About this property
Embassy Suites by Hilton Knoxville Downtown
Upscale hotel near University of Tennessee
Market Square and Knoxville Convention Center are located near Embassy Suites by Hilton Knoxville Downtown, which provides a free breakfast buffet, a grocery/convenience store, and a free daily manager's reception. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a coffee shop/cafe and laundry facilities, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
A seasonal outdoor pool
Valet parking (surcharge), multilingual staff, and meeting rooms
An elevator, a front-desk safe, and a 24-hour front desk
A banquet hall, smoke-free premises, and a ballroom
Guest reviews give top marks for the breakfast, helpful staff, and location
Room features
All 178 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi.
More amenities include:
Bathrooms with tubs or showers and free toiletries
Valet parking on site (USD 35 per night; includes in/out privileges)
Food and drink
Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
2 restaurants
A bar/lounge
A coffee shop/cafe
Free daily manager's reception
Restaurants on site
KBrew
KoPita
Things to do
24-hour gym
Seasonal outdoor pool
Family friendly
Grocery/convenience store
In-room crib
In-room microwave
In-room refrigerator
Laundry facilities
Living room
Seasonal outdoor pool
Conveniences
24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Multilingual staff
Business services
4,588 square feet of conference space
Meeting rooms
Spa
Spa services
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
55-inch LCD TV with premium cable/satellite channels
Food and drink
Coffee/tea maker
Limited room service
Microwave
Refrigerator
More
Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Living room
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Valet parking fee: USD 35.00 per night (in/out privileges)
Pet fee: USD 75 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
We should mention
The seasonal pool will be open from April to September
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Embassy Suites by Hilton Knoxville Downtown have a pool?
Yes, this property has a seasonal outdoor pool.
How much does it cost to stay at Embassy Suites by Hilton Knoxville Downtown?
As of Jul 21, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Knoxville Downtown on Jul 23, 2026 start from P12,873, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Embassy Suites by Hilton Knoxville Downtown pet-friendly?
Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per night. Service animals are exempt from fees.
How much is parking?
Valet parking is available for USD 35.00 per night.
What time is check-in at Embassy Suites by Hilton Knoxville Downtown?
Check-in start time: 4:00 PM; Check-in end time: anytime.
What time is check-out at Embassy Suites by Hilton Knoxville Downtown?
Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).
Where is Embassy Suites by Hilton Knoxville Downtown located?
Located in Downtown Knoxville, this hotel is steps from Charles Krutch Park and Market Square. University of Tennessee and Knoxville Convention Center are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Embassy Suites by Hilton Knoxville Downtown Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The room was great! Very conveniently located. Didn’t particularly like the elevator system, it worked fine, my grandkids just like having the chance to push floor numbers! 😆
Ideal location, right in the heart of a beautiful/fun section of Knoxville. Five-night stay and the experience was fantastic from start to finish. Highly recommended!
Loved everything about this hotel. Super clean, modern, great breakfast, awesome rooftop bar, proximity to Market Square, theaters, etc. All wonderful. We have 3 teen boys and it met everyone's needs.
Sarah
Stayed 2 nights in Mar 2026
Verified
10/10 Excellent
Vibecke
Jan 29, 2026
Liked: Cleanliness, staff & service, amenities
Room was wonderful, spacious and clean. Staff was great! Location was perfect.
We always stay at the Embassy Suites when we are in Knoxville for the Big Ears Festival. It is centrally located, so it makes it easy to get to all the events. The rooms are spacious, comfortable and clean. The staff is extremely kind and helpful. The breakfast is great--so many choices and so plentiful. The staff that works at the breakfast are all so helpful and pleasant. Please be sure to tip them! The room has a microwave and refrigerator. The only problem is that there are no plates or flatware, so to heat any take out is impossible. I hope the hotel corrects this before our next stay. The bar on the roof is great for a late night drink. Beautiful views from the patio around the pool.
Nightly reception on the rooftop is great. Complimentary buffet breakfast has many wonderful options for a variety of tastes. Allows four-legged family members too!! Location is terrific.