Knockin Hotels

"Staff were delightful and keen to help. 2 night stay and would have given a much better rating if shower on first morning wasn't cold. Expected problem to be solved after informing staff but tepid shower only just usable next day. Four coat hooks and no wardrobe. Plus points staff, food, car parking, comfortable bed with lovely linen, quiet room and excellent WiFi. Easy stroll to river and town centre It is a low cost hotel so one has to accept compromise however hot water problem not acceptable. Shame really"

"A good hotel for a short stay. Close to beautiful Shrewsbury. Excellent and friendly staff. Good standard of facilities including swimming pool. Nice, clean and spacious room. Lovely breakfast. One mark off the five star due to poor water pressure in the shower. But I liked this hotel very much and would recommend it."

"Think Faulty Towers and you won’t be disappointed. The reception staff run the bar and everything- absolutely lovely. However, keys given to other guests ( walking in whilst a guest was in bed- totally unacceptable) No working radiators, yet showers scolding hot, freezing cold rooms - used towels for extra warmth, rooms offered to our elderly party down the metal fire escape stairwell - we refused, no working lift. For the price we paid - it’s reflected in facilities. Spotless rooms and lovely staff that tried hard. "

"Very attractive historic location, pleasant in every way; walkable from train station. Comfortable dining room ; excellent dinner!"

"Breakfast was very good and served in a pleasant surrounding. Staff were helpful, but particular kudos to Leigh (at the front desk) who went above and beyond to assist me in achieving my particular objectives visiting the Wrexham area. I couldn't have done it without her!"

"Everything was fine. Good quality bacon for breakfast. Room spacious and clean. Only issue was that soap in shower had run low and did not flow into hand"

"The spa was amazing. Great hotel"

"The room had a couple of cleanliness issues,also looking out of our room window there was a great big container not great. Also breakfast was a bit of a let down,the size of my husband's full Welsh breakfast was smaller the 2nd morning,loads of mushrooms,2 halves of tomatoe on 2nd breakfast about 4 bits of mushrooms and 1 halves of tomato"

"Beautiful wee place above a pub. The food in the pub was amazing. Would go again just for the food. Staff very friendly. No parking at the hotel. Only a few minutes away by car but a steep hill back up to the hotel with bags. Overall loved it"