Klosterdorf Hotels

"Mir hat es gut gefallen,das Zimmer war sauber und warm,Frühstück reichhaltig.Ich hätte mir Service an der Rezeption gewünscht,wenn ich Fragen habe,zumal die Mädels vom Service kein Deutsch sprechen."

"Das Frühstück war ausgezeichnet und das Personal sehr freundlich. "

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"I must say, one man that worked at the bar and restaraunt was very kind. Informative. The rest of the staff was young adults. Not very good at what they were doing. Management is awful. There is no one there at any time of day, if one needs anything. It was a struggle (and a day wait) to get another pillow and towel. The pillows are empty pillow cases. The blankets and sheets smell of faint mold, as if they're not dried properly. There is no air flow, even with windows open. Despite it being...

"The check-in was extremely easy and the staff very friendly. "

"The location of the property is quite remote but we knew this when we booked. Perfect tranquility! It is on the edge of a small village which is near to a small town with a direct rail link into. The property is beautifully kept to high standards in the most beautiful wooded location. Ideal if visiting the nearby golf course or if you just want to explore the natural beauty of the immediate countryside all around. The management were also very friendly and helpful meeting all our needs in the...

"Wonderful location along the river. Great breakfast buffet. "

"Everything was great"

"Great rooms, very nice staff, nice view"

"Top "

"Allt var toppen, mycket orginellt och trevligt hotell med fantastisk personal. Utnyttjade bastun och dammen att bada i, helt magiskt. Tyvärr var restaurangen inte öppen på kvällen. Fick en underbar frukost (betalas separat)."

"Ich hatte ein Raucherzimmer...zumindest das einzige Zimmer ohne Nichtrauchersymbol an der Tür und so roch es auch... Die Matratze war eine einzige Katastrophe - es lage eine dünne Matratze auf dem Doppelbett und man kam sich vor, wie im Treibsand. Habe die dünne Matratze dann mitten in der Nacht runtergezerrt und da war dann ein riesen Fleck auf der Boxspringmatratze...super. Die Nacht hab ich jedenfalls so gut wie gar nicht geschlafen. Nie wieder!"

"Top Hotel!!!!"

"Service"

"Great small town hotel & lovely staff. "

"Clean room, friendly staff"

"It's the only hotel normally available on Expedia in Eberswalde. It's clean, the rooms are good, there is no reception but we are immediately informed about that. In my several stays lasting more than 2 days, the problem was that the rooms are NEVER made up during the stay. At the point that twice I had to go to the local Rossman to buy soap and toilet paper. During my last stay, I had even put their new fancy "Time to refresh" mark over the handle door, it was 8am, someone was cleaning up the...

"I love service very good staff "

"Lovely quiet area with public transport very close by, self check in a bit confusing especially if you arrive later at night when you have traveled all day long but if you take your time it's ok. The rooms are nice and clean but looking a bit tired now and would be nice to have a kettle in the room so you can make a hot drink, there is a large flask in the foyer/lobby but it gets cooler later on, also there's some teas and fruit there when the dinning room is closed. Breakfast is provided at a...