Kisap Hotels

"This was our 3rd stay at Pelangi but first with the new renovation - which is superb! We stayed at the Westin for the first 3 nights - which was a mistake in hindsight and we should have come straight to Pelangi Beach Resort. We'll be back again for sure! "

"Beautiful wooden cabin set among forest but overlooking the beautiful beach. We had a lovely room always clean. Nice gesture of fruit on first day. Also fantastic free mini bar . Stunning setting saw lots of monkeys lizards etc. I loved the mountains and sky cables in the distance. Wonderful Malaysian hospitality. It’s very quiet around the area no shops or restaurants to speak of only the village at the bottom of Sky bridge. Which is walking distance although they run a shuttle. It’s shuts at 7 pm I would definitely stay there again. Thinking of bring my family for my 60th in 2028 . "

"I found this excellent hotel. The stuffs were very friendly and they upgraded the room. I’m very enjoying this hotel."

"Breakfast was great "

"Great property. Beautiful and well maintained. Staff was amazing. Kayuputi restaurant was fine. Our only complaint is that the room temperature always defaults to 24 C after an hour or so no matter how many times you change it. Some of the nights we woke up sweaty since it got hot underneath the comforter. Overall stay was great. Strongly recommend!!!"

"Below expectations.. Unfortunately, we found the experience fell short of what we anticipated for a property of this caliber and price point. The resort itself feels somewhat dated and outdated in certain areas. While the overall grounds and atmosphere are pleasant and relaxing, the rooms and facilities show signs of age that don’t fully align with current 5-star standards. Given the high rates and our expectations for safety, maintenance standards, privacy, and guest care at a Westin property, we were left quite disappointed. While the relaxing setting has potential, several key aspects like room condition, view accuracy, value for money, and handling of security and maintenance concerns need significant improvement. We would think carefully before recommending or returning."

"Great fresh produce staff wonderful. "

"I stayed at this resort in Mar 2026. It is clean, quiet, & secluded. All staffs greeted us with a smile at all time, and they even personalized our 25th anniversary with decoration and a custom made key chain; a small but meaningful gesture. Room service & turn down service were great. Pool and beach are clean. The only thing that needs improvement is the food; it was not bad, but not eye opening either. We will definitely consider going back if we can."

"Terrible condition at the room. It was very old and in bad shape and need an upgrade and smelled bad. The ac was very loudly and makes a strange sound that’s was very noisy when you try to sleep."