Kisap Hotels

"Excellent stay, beautifuk resort and brilliant service, "

"Breakfast buffet was delicious. The family room fit 5 of us very comfortably since it has two bathrooms. "

"The suite we had was amazing in presentation and in size. Very comfortable in ecery aspect. The hotel service was impeccable and the staff always wanted to please. Truely a luxury experience. The breakfast was amazing as well and we thoroughly enjoyed our stay. "

"Spacious, clean room with fantastic views"

"The hotel is amazing although very big it feels smaller as in all different sections . The room was lovely and kept The location of the hotel was great just a short walk along the beach or road to loads of shops restaurants and bars "

"Lovely hotel on a great site in the heart of Langkawi. Shops, eating and beach close by. Initially we were allocated a room on the ground floor with not a lot of room and one narrow window overlooking an access road. We were very disappointed. After some discussion we agreed for a 5 day stay this was not acceptable and we would either check out or pay for an upgrade. We spoke to Andrew on reception and he listened and resolved our concerns. Agreeing to a move the next day - as it was late. The process was undertaken seamlessly the next day. We had a pool view and a fabulous room. I can’t thank him enough - he was exemplary. No fuss just excellent customer service. No extra payment required either. The layout of the hotel and breakfast etc was excellent. Sunbeds were a little scarce but we always managed to get one. There is room to add extra beds and that should be considered. So don’t hesitate to book this hotel. Go for a pool view if possible, breakfast also is a must. "

"Excellent service. Courteous staff. Spacious rooms"

"We had a problem with the initial room and the staff was gracious and moved us. We had booked a balcony room for the sunset view of the ocean and unfortunately the glass barriers on ours were completely dirty and streaked so unless standing no view. All others looked clean. This was important to me, they listened and moved us. I was grateful. Bed was very comfortable, the breakfast was amazing, and the location great. Beach was just across the street down a public access. 5 minute walk but they would shuttle you as well if needed. Great overall service and would definitely book again. "

"All good "