Search Guest Houses in Kim Ma

"Service was impeccable. Thank you Peridot"

"Excellent hotel, really clean and well decorated. Great location. Exceptional customer service from all the staff at the hotel "

"I have stayed at this hotel before and I will continue to stay here when I am in Hanoi, Vietnam!! They just got their new Breakfast room open, and it is Lovely!!! The front desk Staff went out of their way again for me!!! My flight was canceled back to the USA, so they were able to allow me to stay in my current room for two more days, which took a little effort on their part!!!! I like everything about this Hotel, but especially the STAFF!!! This is a Charming Botique Hotel!!!!!!!!"

"Amazing Location, service and amenities . Staff kind, efficient and helpful All in all great experience "

"Convenient location. Within walking distance to Hoan Kiem Lake area and Old Quarter. Clean room and nice simple breakfast to start the day."

"Staying at theRoyal Palace hotel was everything that we needed for the night. The attention to detail was impeccable, and the staff was amazing. Thank you for making our 1 night stay great. Definitely will return for an extended stay for hoilday. "

" Fantastic boutique hotel with every staff member so welcoming and helpful. I'd recommend this hotel to everyone. Great location as well. Comfortable beds and great Ac. Breakfast was so fresh as well Anna was very attentive an matre de in Restaurant was so lovely in the morning at our breakfast table remembering our names was a true sign of exemplary service."

" We were are a group of 6 and the experience for us were amazing. Hotel staffs welcomed us right after we got off the bus, assisted with the luggage and escorted us to the hotel lobby. Our checking process was done by Da and he is the best. Da throughly explained everything about the rooms we have booked, facilities available at the hotel and even went out of his way to explain everything we should know about the area such as attractions, coffee shops and restaurants, etc. As for the rooms it was beautiful, had all the amenities and facilities we needed and very spacious. The hotel itself is also located within walking distance of all the places we would want to go, making it a bonus point for us. Everything was amazing, the hotel were beautiful and the staffs were the best. The staffs themselves were 5* "

"Polite & helpful staff"