Kilburn High and Low Hotels

"Got up on the morning of our stay, could not have a shower, no cold water from taps in bathroom, just scolding hot water, very dangerous!"

"Good hotel. Will stay again. Thanks"

"Great location. Easy walk to the city."

"Excellent location to drive in and out of city. Parking close by, lovely staff nice compact hotel "

"It was nice but for the money the bed was tiny and it was noises on the weekend. Little bit dates considering it’s 4stars."

"Good breakfast, staff great, bar good,"

"Nice hotel, great position near the town centre. Lovely room but bed very low and very flat pillows. Sounds picky but sleep quality is important ."

"Very close to everywhere like museum, shopping, restaurants/cafe. Close to bus stop! Would stay that hotel again"

"On arrival the staff were very helpful however when after being given our room we were appalled at the condition, especially the bathroom. The furniture was old and dated, the mattress and pillows hard, but it was the bathroom that dismayed us the most. There was black mold on the ceiling and extractor fan, the floor was uneven due to the lino was separating from the wooden floor. The taps on the sink needed replacing and the shower controls didn't work. To sum up the bathroom wanted gutting. After complaining and requesting another room we were told the hotel was fully booked but would be moved in the morning. The duty manager was very apologetic and we were offered a complimentary evening meal and drinks which didn't really compensate for the situation. The next morning we were moved to another room, a little better but not great. Wouldn't stay again or recommend."