Kentallen hotel rooms a the Bay Hotels

"Property need refurbishment. "

"The location and parking were good. Room was a little on the small side. Would have been nice to have some net curtains on the ground floor to give some privacy from vehicles and pedestrians walking past whilst still being able to enjoy the view from the room. No comfortable seating in public areas. Good choice of breakfast options. "

"The staff were amazing ! "

"Room was spacious and clean. Dinner at the hotel was okay - wished more vegetarian options were offered. Buffet breakfast was disappointing as the buffet was a mess from previous customers - had to ask for more bowls/plates and there were no more bread, pastries, cheeses, etc and the buffet itself was dirty. And this was at the 9 am time slot and there was still 30 min for customers to come and have breakfast. Mountain view was gorgeous. Only nearby shop was a coop grocer. Hallway carpets in reception area needed vacuuming, "

"You could not pick a better hotel. "

"We had breakfast and dinner at the restaurant attached. Dinner was delicious and catered well to our vegetarian diet. Breakfast was adequate too. The rooms were comfortable and clean. Parking was convenient. Stayed with my husband and 2 kids, would stay again!"

"Welcoming and pleasant, dinner was superb "

"Overall, we had a good stay at The Garrison and most aspects of the hotel were positive. The location is excellent for exploring Fort William, and the main facilities were clean and well presented. Apart from parking, everything else met expectations and the staff were generally helpful. However, there were a few downsides. The single sofa bed was very uncomfortable and not suitable for a good night’s sleep. Also, there was ongoing construction work which started quite early around 8am — this was a bit disruptive, especially if you had the window open as some dust could come into the room. Another small inconvenience was the access to reception. Having to go through multiple doors made it feel less straightforward than it should be, especially when arriving with luggage. Overall, a decent stay with a few areas that could be improved to make the experience much better."

"Breakfast was good. The room was small. We rented the tiny room. TV remote did not work. TV was very small."