Appin hotel rooms a the Bay Hotels

"Property need refurbishment. "

"The staff were amazing ! "

"Room was spacious and clean. Dinner at the hotel was okay - wished more vegetarian options were offered. Buffet breakfast was disappointing as the buffet was a mess from previous customers - had to ask for more bowls/plates and there were no more bread, pastries, cheeses, etc and the buffet itself was dirty. And this was at the 9 am time slot and there was still 30 min for customers to come and have breakfast. Mountain view was gorgeous. Only nearby shop was a coop grocer. Hallway carpets in reception area needed vacuuming, "

"Beautiful view of the harbour located near the main road into town and very near Castle Dunollie,The rooms were clean and modern with vaulted celings and very comfortable beds however the elevator was abit clostrophobic, i would also encourage any Management reading to adjust the door tensioners so they close properly behind the guests and maybe look at the window fixings but break fast was great, haggis included and all staff friendly and hospitable, the parking was abit tight but found public car park close by next to very friendly small pub with live music which stayed open late,in all a lovely old building in a great location with friendly staff,thank you for your service "

"We had breakfast and dinner at the restaurant attached. Dinner was delicious and catered well to our vegetarian diet. Breakfast was adequate too. The rooms were comfortable and clean. Parking was convenient. Stayed with my husband and 2 kids, would stay again!"

"Welcoming and pleasant, dinner was superb "

"Located in a great spot! "

"staff were polite, friendly, and very professional"

"Overall, we had a good stay at The Garrison and most aspects of the hotel were positive. The location is excellent for exploring Fort William, and the main facilities were clean and well presented. Apart from parking, everything else met expectations and the staff were generally helpful. However, there were a few downsides. The single sofa bed was very uncomfortable and not suitable for a good night’s sleep. Also, there was ongoing construction work which started quite early around 8am — this was a bit disruptive, especially if you had the window open as some dust could come into the room. Another small inconvenience was the access to reception. Having to go through multiple doors made it feel less straightforward than it should be, especially when arriving with luggage. Overall, a decent stay with a few areas that could be improved to make the experience much better."