Budget Hotels in Kensington, London

"Check in about 2pm slightly earlier than the standard 3pm Check in. Very nice guy that checked me in and was very helpful and kindly upgraded me to a Club Room but wasn’t allowed to use any of the Club benefits as it was an upgrade. With Hilton and IHG if you get upgraded then you get the amenities of the level you are upgraded too. Room was clean and WiFi fast. The TV was a 65” Samsung which offered chrome casting so I could watch YouTube. Bed was very uncomfortable and the pillows very hard. The room was very hot due to the sun hitting the glass windows but the air conditioning sadly didn’t work. Bathroom was very old fashioned and the shower water pressure was poor. Nice location but not value for money and the hotel needs urgent renovation."

"Spacious comfortable rooms, nice variety at breakfast and wonderful staff!"

"The Bailey's is a beautiful hotel. The rooms are spacious, clean, and well-appointed. The staff are extremely friendly and helpful!"

"Excellent experience at Royal garden hotel "

"The hotel was in a good location, close to subway, restaurants and shops The building would need a bit of maintenance and upgrades. the room was fine and the bathroom updated. The staff was friendly and helpful "

"The building is beautiful, the rooms need to be upgraded for such a beautiful area, the best of the best of this hotel are the staff, they are top!"

"Staff are very welcoming and the room very clean and spacious."

"Hospitality was very good but we were disappointed to find that a service charge was added to all purchases at the bar that we were not told about. We only realised this when reviewing the receipt. Service charges should be at the customers discretion. There was also a £50 deposit that was asked for on arrival but not clearly explained!! This was taken on my bank card (which worried me for the duration of my stay, as I had paid up front and never use room service or charge to my room) and when I asked for the payment to be reversed, as I checked out, and a receipt for the negative payment I was told this was not possible. I was very disappointed that we are not trusted. Now if I had been asked for a credit to authorise any charges, If added, this would have been fine but to take a £50 deposit, with no explanation, is not on. Very disappointed. Spoilt my stay. 😟"

"Room was wonderful!"