Hotels near Keauhou Shopping Center

"Check-in was smooth despite a system issue, and I didn’t have to wait long. However, my room had a very strong sewage smell. I initially thought the smell would go away, but it didn’t. I also noticed the carpet was wet. At first, I figured they might have just cleaned the carpets, but considering the severe odor, that clearly wasn't the case. It became obvious the room had suffered some sort of water damage. Given this condition, it’s highly likely the hotel management was already aware of the issue. I couldn't help but feel they shouldn't have assigned or sold this compromised room in the first place. I contacted the front desk, and while they responded quickly and the room change was handled efficiently, the initial experience was quite unpleasant. Aside from that, the facilities were acceptable considering the building’s age."

"Very clean and spacious units. Very nice location. Friendly staff."

"Generally clean and adequate. Parking was a long way from room - tiresome after long days. 2 pools closed for repairs. Never found the “close by” beach."

"We had a wonderful time at the Big Island Retreat! It is for an adult who is seeking some chill time, tucked away in the trees, birds to watch, and feel the ocean breeze. Recommend for people who are okay without AC (went in March and wind was enough to keep us cool and sleep well), who are okay with quiet hours (I loved them because the sound does carry which makes ocean hearing good), and who want to spend most of their time outside or off exploring. This was perfect for our needs because we had plans to go and explore everyday and then come back just to sleep. We enjoyed not being on a big expensive resort and felt more naturally placed in the area. Our room had a bathroom, a sink, a mini fridge, a coffee pot, and dishes. There is a communal grill and larger fridge with a communal dining table. Washer and dryer available in the main public space. The public space has an open air roofed garden which is quite beautiful. We saw lots of birdies and geckos. "

"Ocean was close and you could hear the waves"

"Check in was the worst! Arrived in the evening and although the front desk clerk tried to give directions to the building/room it was impossible to find. Very POOR lighting so bad I fell on the walkway! The room was clean and spacious Cute sign instructing to remove shoes but the carpet had nails that we all stepped on and cut our feet Swimming pool was closed for maintenance and the next one next to us was empty A nice complimentary Hula Show was an added plus"