Luxury Hotels in Kato Stalos, Chania

"Staff were beyond helpful and nice. Beautiful hotel for those looking for a luxury feel and top location "

"We had a good stay overall, with a few things worth noting. The staff were excellent. Petros handled a leak in our room brilliantly and upgraded us to a suite while it was fixed. The bar staff were also very attentive and friendly. The main downside was the spa setup. For a hotel marketed as a 5* hotel and spa, it was disappointing that all facilities come at an extra cost. The sauna and jacuzzi require a private booking (30 minutes, €25–30 per person). The jacuzzi was also only lukewarm and only seemed to heat up towards the end, which goes very quickly. It was also a shame the indoor spa pool was closed. I understand this is no longer advertised, but it would have made a big difference, especially in bad weather. That said, the massages were excellent and worth the €50–60 per person. The hotel is a mix of old and new. The older side shows wear, with stains on couches and cushions, but the beds were comfortable and housekeeping was great. The suite was lovely. I would recommend paying extra for newer rooms in the spa building. Breakfast had nice touches like local honey, also given as a check-out gift, but vegetarian options were limited. Indoor seating can be tight in colder months. Overall, great service but not quite a 5* spa experience."

"Very helpful staff and great location on the waterfront. "

"The hotel is truly in the heart of the city. Everything was walkable to everything. I wish we had stayed here longer! We booked the family suite and it truly was incredible. They had a PS5 with limited games, but what a nice feature to keep the kids busy. And having two bathrooms was great for 4 people. Plus there was a sofa bed so you could fit 5-6 people. Welcome treats were provided which was a nice touch. Staff were incredibly helpful. Breakfast buffet (included when we went) was a mix of hot and cold items which was amazing. And the gym was amazing! It had so many machines and a small space for floor work. We only stayed one night but well worth the price! "

"Clean room, staff very friendly"

"Incredible family run hotel. Thoroughly enjoyed staying here. "

"Cleanliness, friendly, hospitality "

"The staff were absolutely amazing. Very accomodating and personable. I would tecpmmend this hotel!! "

"The only positive aspect of this hotel is its location it offers a nice view and is just a few minutes from the beach. However, the rooms are outdated and fall far short of a 5-star standard. The restaurant is chaotic, with a lack of seating, dirty tables, and repetitive food that is often cold by the time you get to the table. The Albanian bar staff, particularly the manager at the pool bar, are extremely rude and clearly inexperienced. Drinks are charged for after 11 PM ( even for all inclusive guests) Overall, I would not stay at this hotel again. Don’t be fooled by the pictures or pricing it does not match the advertised quality. This hotel is a 3 star hotel not 5 for sure. "