Kashima Trips (flight + hotel)

Everything was perfect about this hotel. The check in process was super easy and the entire staff speaks English fluently. The elevators run efficiently and the rooms are clean and well designed. We fit three adults in one room with no issues. I loved that the toilet is separate from the shower as well. We didn’t use the hotel’s bistro because there was so much food nearby. It’s a very short walk to Ueno Station and Ameya Yokocho is not much further. The next time I come to Japan with my family, we will stay here.

Clean room, great staff, food was amazing! Best pizza and pasta!

+: Staffs are friendly; amenities are good, room is bigger than usual JP hotels

Very convenient located nearby metro station. Also nice little restaurants in area. For marathoners. Very easy to go to start and also close by enough to even walk from finish to the hotel. (Or take 2 stops) in any case great to do a shakeout run from hotel ..then to imperial palace rounds and back about 7km. Sport shops are all nearby. Staff extremely friendly. Room is nice, clean and Japan ryokan touch. Making reservation for a taxi is however ¥1000 . Which should be service. The relaxing room was occupied by other guests way too long. They should make it a time slot of 2 sessions. Tea ceremony was just a nice touch. There is no ATM at hotel and also no wine available in vending machine. The beer option was ok. Breakfast buffet is very complete and tasteful. Expensive (about $24) in comparison with what eating out cost. Overall excellent hotel experience. Definitely recommend