Kampung Ulu Gaing Hotels

"Clean rooms and friendly front desk staff"

"It’s a good resort, the location and design was good. Despite there being many guests you didn’t feel like you were falling over people. Having access to the beach from the resort was good. However, it is looking a bit tired. Despite a message to keep the door closed to avoid sandflies it wasn’t possible to close the door to the balcony fully as it needed maintenance (which also meant if we had the aircon on it would have wasted energy). We were offered drinks and canapés is the lounge at sunset, was a nice touch. However, they had none of the ingredients for the cocktails on their menu. Some of the pool loungers needed repairing. Items on the menu were well over priced. Overall we enjoyed our stay."

"Great"

"Good and clean"

"The unit was very clean and spacious, especially for the price paid. It included a living area, kitchen, balcony, and a storeroom. A broom and mop were provided in the storeroom, which made it convenient to clean up whenever needed. There were two queen beds—firm and comfortable. I was also impressed by the cleanliness; even after moving the beds to join them together, the space underneath was spotless. The breakfast venue was about a 2 km drive away. It was large, with two air-conditioned halls. The food was standard, though it would be great if they could include more vegetarian options like noodles or fried rice. Overall, I was really satisfied with my stay."

"The worst hotel I've ever been to. What is shown on the live site is not at all what we got. The rooms were filty.esp the bathroom. The water tap was not even functioning properly. Regret booking this place. Also booked 2 rooms with 2 queenbeds but the receptionist said only have 1 room with 2 queenbeds. I was given a room with 1 queenbed for the price of 2 queenbeds.totally disappointed with the room and the condition with poor cleanliness. I do not recommend this hotel. "

"Staff not friendly. Room there was no hand face towels, buggy service is good but get in and out from buggy bit difficult for disabled people. "

"The staff are very welcoming and efficient, especially Hazila. She is very attentive and helpful "

"Pictures were deceiving. Staff were incompetent. Messed up my booking. Instead of 2 rooms 3 nights they had 1 apartment 2 rooms. The night staff didnt understand and I had to book an extra room. Overall I had paid for an extra room that we didn’t use cause the staff didn’t know how to make the changes in the system. Place was run down and dingy. We had to change rooms cause it smelled moldy, and WC was leaking. Will not recommend. "