Kalaserena Hotels

"My stay at Hyatt Place was overall very enjoyable. From the moment we arrived, the experience was pleasant, especially thanks to the professional and welcoming security team who greeted us warmly. I would like to give special thanks to Puput at the reception. She was incredibly helpful to me and my friend throughout our stay. Her level of professionalism and service was truly exceptional, making our experience even more memorable. The access fee for pool for my guests who visiting me during my stay was quite expensive. Additionally, the toilet lid in the room was not soft-closing. Overall, it was a great stay with excellent service, and I would definitely consider coming back."

"The staff were very courteous. Breakfast has a large variety of local and international foods. The rooms need updating but good value for the price. "

"The stove in the kitchen didn't work, and the toilets had a strong smell coming from them constantly that wouldn't go away no matter how many times you flushed or cleaned it. You would think they would properly clean the place and make sure everything is working before letting someone else stay there. "

"Nice room nice staff Nice gym"

"Room was well worn and tired as were the sheets and towels. Staff was friendly and helpful. "

"Clean room, great staff"

"Nice hotel near big shopping centre. "

"Location not that great but price is good. The staff was superbly friendly and welcoming, the best feature of this hotel I must say. The hotel is outdated and in deep need for good renovation and scrubbing. Aircon is not cold also even when we set it at 18 degrees with highest fan speed. "

"No hot water shower"