Kailua-Kona hotel rooms a the Independent

"The property and location were amazing! We had the best time! The buffet was a bit chaotic and the pool staff were incredible but understaffed. The only down side was the house keeping rarely came. We have a baby and so having the room cleaned and garbage taken out would have been helpful. We loved the location and will be back again! "

"Our stay was fantastic. The room, even though it was in a construction zone, was quiet and comfortable. Too many amenities to list. And the resort is in a great location near shops and restaurants right on the beach. "

"Everything was great. The pool was nice. The condo was big and spacious. The only thing that was annoying was one of the employees in the check in office wouldn’t give us pool towel on our last day. My flight didn’t leave until 10pm. So we left our luggage at the resort. We were going to enjoy the pool until we were leaving for the airport. But the employee said no we can’t give you towels. This is something we don’t do. Everything was great until that. Kind of gave me a bad taste in my mouth on our way out. "

"Wonderful servuce and sorted any problems straightaway. "

"We loved that our whole family of 5 could be in the same room and also have a great breakfast everyday. It's a short block away from the ocean, shops, beaches, restaurants."

"Excellent customer service, comfortable room"

"Beautiful location and quiet property. Spacious condo. Appreciated the option of 3 pools and loved watching the ocean from our balcony. Would definitely stay here again."

"The ocean view property we booked was very spacious and comfortable for a party of 4. The view was amazing. It was definitely the highlight of the property. Waking up to the view and being able to just take it all in at anytime of the day was well worth having an ocean view. The pool was very comfortable. It wasn’t too cold or too warm, just perfect. Not to mention that it wasn’t crowded at all times. Customer service at the front desk was excellent. All the workers were very friendly. Check in and check out was very easy and smooth process. Just a couple things that were not great during our stay. One, the elevator wasn’t working for the entire stay. It was a pain to carry our luggage up three floors. The daily back and forth up and down the stairs became so routine it was like a built in workout! The morning we left (after staying there for 6 days), the elevator started working so we didn’t have to carry our luggage down. Second, the parking could be a challenge as far as getting your vehicle out easily. We had a 4 door jeep wrangler and it was easy to park in the garage but some spots were hard to directly get out. In some spots you had to maneuver and do many steps to get out so be mindful of where you park. Bigger vehicles are better off parking in the outside stalls to avoid getting stuck."

"The view of this property was simply out of this world amazing. Every single morning we felt like we were in heaven! The room was lovely with plenty of space for everyone in our party. It almost felt like we were in a place outside of time. We will definitely be coming back here."